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  1. 07-02-2017 12:37 AM #1
    Pokkai
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    Aug 2013
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    4
    Character
    Black Fox
    World
    Shiva
    Main Class
    Archer Lv 47

    PS4 Stormblood Code Already Used

    Aloha,

    What sort of 'Support' is this? I received a gift of a copy of Stormblood for PS4, retail box, which had already been redeemed according to PSN, despite the copy being sealed.

    Following a conversation with support, I submitted an online form, 3 days later, I've heard nothing, does anyone have an idea what the timescales are for receiving a reply on this, I want to play ><

    Thanks,

    BF.
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  2. 07-03-2017 08:45 AM #2
    Rayburn
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    Jun 2017
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    8
    Character
    Elysa Strathelar
    World
    Excalibur
    Main Class
    Archer Lv 58
    any reaponse you get will just be a copy paste telling you to reset your internet connection. Square does not care
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  3. 07-04-2017 09:59 AM #3
    Pokkai
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    Aug 2013
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    4
    Character
    Black Fox
    World
    Shiva
    Main Class
    Archer Lv 47
    Not sure what my internet connection has to do with PSN not accepting my code, anyone else had this issue or a timescale to resolution?
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  4. 07-20-2017 06:23 AM #4
    Elyssae
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    Jul 2017
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    Character
    Elyssae Lynkinstorm
    World
    Cerberus
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    Conjurer Lv 51
    did you ever got news on this? i bought stormblood today and im having the same issue when it was supposed to be fixed. sorry for the necro
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  5. 07-20-2017 06:34 PM #5
    Elyssae
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    Jul 2017
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    Character
    Elyssae Lynkinstorm
    World
    Cerberus
    Main Class
    Conjurer Lv 51
    Support now states it can take a week to look into this.

    Is this really the kind of support you give to paying customers ? :\
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