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  1. #1
    Player
    Rikos's Avatar
    Join Date
    Jun 2015
    Posts
    32
    Character
    Rikos Monteflow
    World
    Behemoth
    Main Class
    Conjurer Lv 100
    Quote Originally Posted by KAzerad View Post
    I moved from EU to Brazil less than 2 years ago because of a work opportunity, and let me tell you something: regardless of currency rates, 13 USD/Euros and 42 BRL are completely different things. It took me a long while to get used to Brazil's currency, so I'll just use an example: My monthly energy bill here in Brazil is almost the same price as the game subscription.
    So, while I can very well pay 42 BRL, knowing how their economy works, I wouldn’t encourage any Brazilian or Russian player to do so. It is miles away from what is fair, and for their reality. There is no support, servers etc in Brazil, and the lag spikes here are INSANE.

    tl;dr: SE had a terrible customer policy and subscription is just not worth 42 BRL.
    Thank you!
    (13)

  2. #2
    Player
    Tenarii's Avatar
    Join Date
    Jul 2017
    Posts
    3
    Character
    Eliza Benitoite
    World
    Zodiark
    Main Class
    Goldsmith Lv 51
    One simple thing. Low income from regions is better than no income from regions.
    (14)

  3. #3
    Player
    Demafogotto's Avatar
    Join Date
    Apr 2017
    Posts
    14
    Character
    Cevert Dredgeant
    World
    Omega
    Main Class
    Dragoon Lv 70
    Honestly, seeing how SE terribly managed prices for their mobile games for non-stardart currencies, i'm not even surprised.

    I would even admit that pricing the sub higher than the base game is a hilarious oversight if it wasn't this sad in hindsight.
    (7)

  4. #4
    Player
    Melorie's Avatar
    Join Date
    Mar 2016
    Posts
    682
    Character
    Melorie Valliere
    World
    Behemoth
    Main Class
    White Mage Lv 81
    I absolutely love this game, but the way you treat your players can be disgusting and unrespectful sometimes. To make your price 3x more without a single warning (looking at russia situation), that's beyond ridiculous.

    It's not even a matter of affording the sub or not. I don't see any reason to support a game ruled by a company that doesn't care to write a post before making such change.
    (20)

  5. #5
    Player
    Rikos's Avatar
    Join Date
    Jun 2015
    Posts
    32
    Character
    Rikos Monteflow
    World
    Behemoth
    Main Class
    Conjurer Lv 100
    Quote Originally Posted by Melorie View Post
    It's not even a matter of affording the sub or not. I don't see any reason to support a game ruled by a company that doesn't care to write a post before making such change.
    Exactly.
    Obviously for some people beeing capable of afford the sub is a problem, but for a lot of us, beeing treated like that is like receive a punch. A single post or e-mail for those who have steam wallet option active is the minimum we expect since, by all means, until now, we payed for the game, for the subscription so we could receive beyond the capability do log in in the game servers, to receice support from SE team.

    And in my opinion, changes in the charge system is not a minor thing to go silent.
    (5)

  6. #6
    Player
    Khemorex's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    558
    Character
    Khalindra Nela
    World
    Cerberus
    Main Class
    Gladiator Lv 90
    well i hope SE isnt that greedy, and gona reverse the monthly subscription price to a more reasonable local price.

    while it dosnt affect me , SE should consider that not everyone earns that much monthly ^^
    and just because money value decreases that dosnt mean that people are gona earn magicly more money :P
    Could have just adjusted it to the current WoW monthly price instead -.-
    (3)

  7. #7
    Player
    AngelyLowell's Avatar
    Join Date
    Aug 2016
    Posts
    191
    Character
    Angely Moonlight
    World
    Behemoth
    Main Class
    Dark Knight Lv 90
    This is so bad.

    Almost four years playing and supporting this game and we got a huge price increase and they simple don't have the care to notice us.

    Why SE? I thought you are a very respectful company.

    I really feel betrayed.
    (13)
    Last edited by AngelyLowell; 07-21-2017 at 04:43 AM.

  8. #8
    Player
    Artaletta's Avatar
    Join Date
    Jul 2017
    Posts
    5
    Character
    Alessa Rozencraft
    World
    Cerberus
    Main Class
    Red Mage Lv 70
    Was there a warning (like in WOW, they even gave us a discount if we pay for 1 year)? So, I can pay more, but, guys (SE): you didn't even warn us. This is the issue of trust.
    You lost a trust of every citizen of CIS.

    That's all.
    (6)

  9. #9
    Player
    Chekir's Avatar
    Join Date
    Jun 2017
    Posts
    18
    Character
    Chekir A'vett
    World
    Phoenix
    Main Class
    Paladin Lv 100
    First, let's continue to follow a civilized discussion. Secondly, we can always vote with our wallets and reviews on Steam. I ask everyone to be careful in their statements, so as not to provoke the moderator to close the topic. The more people join our discussion, the more likely they are to pay attention to our discontent. I ask everyone who is not indifferent to this situation to try to spread information about this egregious case among people interested in the game who do not read official forums.
    (9)

  10. #10
    Player
    HangoY's Avatar
    Join Date
    Jul 2017
    Posts
    4
    Character
    Hango Fumei
    World
    Cerberus
    Main Class
    Red Mage Lv 70
    I'm very disappointed. I have played the game since the beginning of beta test 2.0, and very fond of it. When the collapse of the exchange rate began, I was happy that you gave the opportunity to play at a regional price(I bought even the steam account for this). But what you did quietly with the subscription is at least not acceptable to your players. You should have warned the players in advance about the change, especially before the blood storm began. By mail, at lodestone, anywhere. But you did not.
    And how I would not love your game, one month is not worth 900 rubles, this is the price of a practically full game. And unfortunately, when my subscription will over I will not renew it, my friends too. And I'm ashamed before the newcomers from Russia, whom I called to the game with a subscription of 300, and they will be in the game for 900 rubles, and they will leave too. One of my friends will even return money for the addon.
    I'm really sad that everything turned out this way. I can say you betrayed your players.
    (21)
    Last edited by HangoY; 07-21-2017 at 06:25 AM.

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