Constant error 90006 for exactly a month now, is it a problem on my end?

[Caliico]

Hey, so for a whole month so far this game's been completely unplayable on the NA data centres and I'm not quite sure if it's on my end or SE's end.

I did a quick WinMTR test and these are the results


|------------------------------------------------------------------------------------------|
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 334 | 334 | 2 | 22 | 413 | 13 |
| XX.XX.X.X - 0 | 334 | 334 | 9 | 22 | 398 | 16 |
| 64.59.134.129 - 0 | 334 | 334 | 9 | 14 | 40 | 12 |
| 66.163.71.117 - 0 | 334 | 334 | 10 | 14 | 37 | 14 |
| 66.163.75.233 - 0 | 334 | 334 | 25 | 29 | 44 | 30 |
| 129.250.200.193 - 0 | 334 | 334 | 25 | 30 | 44 | 30 |
| 129.250.2.7 - 0 | 334 | 334 | 24 | 32 | 73 | 30 |
| 129.250.3.124 - 0 | 334 | 334 | 42 | 47 | 62 | 44 |
| 129.250.3.175 - 0 | 334 | 334 | 46 | 50 | 63 | 47 |
| 129.250.7.31 - 0 | 334 | 334 | 48 | 52 | 155 | 54 |
| 129.250.195.46 - 1 | 330 | 329 | 47 | 52 | 126 | 52 |
| 204.2.229.234 - 43 | 124 | 71 | 0 | 53 | 126 | 53 |
| 204.2.229.10 - 0 | 334 | 334 | 46 | 50 | 68 | 51 |
|________________________________________________|______|______|______|______|______|______|

Seems like there's massive packet loss on that second to last hop there, could it be a problem with NTT?


Tracing route to INTEL_CE_LINUX [204.2.229.10]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms INTEL_CE_LINUX [192.168.0.1]
2 14 ms 19 ms 13 ms INTEL_CE_LINUX [XX.XX.X.X]
3 18 ms 21 ms 15 ms INTEL_CE_LINUX [64.59.134.129]
4 25 ms 12 ms 14 ms rc3no-hge0-19-0-1.cg.shawcable.net [66.163.71.11
7]
5 32 ms 38 ms 26 ms rc2wt-be100.wa.shawcable.net [66.163.75.233]
6 38 ms 29 ms 26 ms xe-0-6-0-19.r04.sttlwa01.us.bb.gin.ntt.net [129.
250.200.193]
7 34 ms 29 ms 27 ms ae-5.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.7
]
8 55 ms 53 ms 43 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.1
24]
9 61 ms 53 ms 48 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
175]
10 52 ms 49 ms 49 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
11 54 ms 55 ms 51 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
12 * * * Request timed out.
13 54 ms 51 ms 50 ms INTEL_CE_LINUX [204.2.229.10]

Here's also my tracert results.

Is there anything I can do about this? Anyone I can contact? More than half of my sub is already gone because I literally cannot play the game for more than 10 minutes without getting 90006'd, and this has been going on for an entire month now. I have tried everything support has told me, including forwarding ports, changing DNS address, changing internet explorer settings, checking my firewall etc.

I have even tried creating characters on different worlds on both data centers in NA to test the issue, and they both have the exact same problem.