Q25. The inventory and Armour Chest expansion has helped a lot, but would it be possible to increase retainer’s inventory as well?

A25. The number of items available has increased in Patch 4.0. We’re making sure that important data isn’t lost, and also so that it can’t be exploited, so it’s difficult to just simply add more slots. Currently, the disparity between those who use a lot of retainers, and those who don’t, is quite large, and we’re a bit worried about this. We would like to observe the amount of retainers being used post the launch of 4.0 before we make future adjustments.
About time they acknowledge the lack of inventory space. This is a subscription game and it is not ok that a significant portion of the player base have to rely on a paid extra service to play properly. Inventory is not just a cosmetic feature, it's a basic function of the game that's needed to play effectively.

If they gave us a glamour log or an Armoire storage expansion, the inventory issues that prompt people to rent more retainers would be greatly diminished. The "glamour history" feature will be nothing short of pointless if it works like teleport history or the contacts list.