[POSSIBLE FIX] for Fatal DirectX Error 11000002 on Nvidia cards

[Velhart]

Unfortunately no update at the moment.

Hi ???,

No updates on this issue at this time.

Josh
NVCC

[DominicStone]

I cannot recommend the nvidia driver released today (384.94). There is no mention of FFXIV in the release notes but I gave it a whirl anyways. These actually crash more often than ever. I hard crashed once, which is new, and then in a run of Dusk Vigil crashed before the first two bosses...as the healer. Rolled back to 384.76 (clean install, driver and physx only) and crash less, but still crash

[Zoser]

I had a similar experience, three crashes during one dungeon as opposed to none with lowered settings and 384.76 ...

[GyroChulainn]

So, i used the launcher option to reset all configurations to default and for some reason it appears to have fixed it. I was crashing literally every 10 minutes and now i've played for 3 days straight with no crashes. Maybe it could also work for someone else.

[Riardon]

I'm getting random hard locks. It drives me nuts.
The game randomly just freezes and I can't do anything. The image freezes but Windows work normal in the background. CTRL+ALT-DEL does nothing when the image is frozen and I need to manually force reset my PC to get around it. This happens even when the game is running in thre background "minimized" (ALT+TAB). I don't get any error message or BSOD so there is no info to post. It just randomly freezes there. This started to happen after SB.
Tried clean Windows 10 format (CU) 2 time already. Tried 4 different Nvidia drivers including the newest and it keeps happening. Tried removing any OC and overlays nothing.
Tried uninstalling almost everything and run the game alone and yet it keeps happening. Tried disabling all power saving option in BIOS and set High Performance plan in Windows and still nada.
For reference my system is i5-2500k and GTX 970 G1 Gaming with 8 Gigs of 1600mhz RAM on SSD. Windows 10 x64 Pro Creators Update.

[DominicStone]

...
Tried clean Windows 10 format (CU) 2 time already. Tried 4 different Nvidia drivers including the newest and it keeps happening. Tried removing any OC and overlays nothing.
Tried uninstalling almost everything and run the game alone and yet it keeps happening. Tried disabling all power saving option in BIOS and set High Performance plan in Windows and still nada.
For reference my system is i5-2500k and GTX 970 G1 Gaming with 8 Gigs of 1600mhz RAM on SSD. Windows 10 x64 Pro Creators Update.

Myself and others have tried these fixes, too. I really think it's game client, as that's really the only thing we all have in common. The chance that we all have cards with some niche fault that only happens in this game and no others is so small that it's laughable. If tech support tries to blame this on your PC, please point them to this and the umpteen other threads on DX9/11 errors.

[Senliten]

So, i used the launcher option to reset all configurations to default and for some reason it appears to have fixed it. I was crashing literally every 10 minutes and now i've played for 3 days straight with no crashes. Maybe it could also work for someone else.

It works to an extent, but for myself sadly, if I don't do exactly this each time I start the game up it ends up taking one nice big fatal directX nose dive at some point.

[Lukahn]

I started getting "An unexpected error has occured." crashes today. They just randomly started today and I've been playing the game a lot over the past couple of weeks. I do have a new system with an Auros GTX 1080ti, but to be honest most of the talk here is a bit technical for me. I haven't done any tinkering with fan settings or overclocking. The card is pretty much right out of the box. So am I waiting on a patch? I don't understand some of the solutions that have been recommended here. Any advice for a layman would be appreciated.

Edit: I'd like to add that some of the posts regarding power consumption make no sense to me, as the problem just started today after weeks of play. Why would the power consumption have just magically changed?

[Velhart]

I started getting "An unexpected error has occured." crashes today. They just randomly started today and I've been playing the game a lot over the past couple of weeks. I do have a new system with an Auros GTX 1080ti, but to be honest most of the talk here is a bit technical for me. I haven't done any tinkering with fan settings or overclocking. The card is pretty much right out of the box. So am I waiting on a patch? I don't understand some of the solutions that have been recommended here. Any advice for a layman would be appreciated.

Edit: I'd like to add that some of the posts regarding power consumption make no sense to me, as the problem just started today after weeks of play. Why would the power consumption have just magically changed?

It isn't your power. There is some sort of bug that is telling your machine the power is going beyond the limit it is suppose when it is not when playing FFXIV. It crashes itself when this happens. Not saying this is what the issue is, but if hypothetically this is the case. Your power output is likely more than fine.

[DominicStone]

I've had some success with resetting the settings in launcher config, setting the correct resolution and running in Borderless Window mode. I get some weird frame slow downs (mostly old ARR zones) but no crashes tonight. I really prefer to play Fullscreen but if I need to run it like this for now then I'm gonna have to deal with it :P. Anywho, hope that helps someone out there with the DirectX woes.