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  1. 07-14-2017 04:04 AM #1
    Qeepel
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Hello,

    Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. We'd like to assist you with this matter as soon as possible, so if you are still experiencing this issue, we encourage you to also contact our support center for further assistance at http://support.na.square-enix.com/co...382&la=1&fty=1

    We hope to get this matter resolved for you quickly and appreciate your understanding and patience.

    -SQUARE ENIX MODERATOR
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  2. 07-14-2017 04:34 AM #2
    HelloClarice
    Player
    HelloClarice's Avatar
    Join Date
    Jul 2017
    Posts
    4
    Character
    Nox Sidereal
    World
    Famfrit
    Main Class
    Thaumaturge Lv 70
    I had done the online chat last night with Agent Tyler. He canceled my sub and then resubbed me in the hope I got booted out. Unfortunately, it did not work. I called your support line for tech problems this morning and they directed me to this forum to post in hopes someone could help me here. ANY help would be appreciated.
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  3. 07-14-2017 04:53 AM #3
    HelloClarice
    Player
    HelloClarice's Avatar
    Join Date
    Jul 2017
    Posts
    4
    Character
    Nox Sidereal
    World
    Famfrit
    Main Class
    Thaumaturge Lv 70
    So, I decided to just try and log in and I got in. I'm not sure if it fixed itself or if someone rescued me. Either way, I want to thank you and SE for all the different ways you all tried to help. I know it hasn't been all roses for you guys lately with the attacks. So, thank you. It's very much appreciated ^_^
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