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  1. #1
    Player
    misterwuggles's Avatar
    Join Date
    Jun 2015
    Posts
    24
    Character
    Sigurdh Gray
    World
    Ultros
    Main Class
    Dragoon Lv 70

    Fatal DirectX Error 11000002 still there in Stormblood

    For the folks that seem to mostly have an R9 380 that have been experiencing this issue, looks like they didn't bother to fix it in Stormblood. I'll be trying again when it dies down and isn't so incredibly crowded, but I'll bet it's still an issue regardless. I hate to make a post that's basically just whining, but if you search the forums you can already see countless posts on this issue so I don't think we need a 50th in-depth analysis of everything that's been attempted.

    For the sake of being thorough though: tried multiple versions of old and new drivers with clean uninstalls via DDU and/or AMD cleanup utility, tweaking every graphics setting in game and in AMD settings, underclocking GPU, rolling back Windows updates, Dx9 "works", every other game works no issues, every other function of computer works no issues.

    Not sure what else we can do here. I'm going to keep submitting stuff to AMD and I guess continue to complain here and just hope that at some point they care about us enough to fix it before I have to buy a new video card.
    (6)

  2. #2
    Player
    Epo's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    61
    Character
    Aura Ayase
    World
    Hyperion
    Main Class
    White Mage Lv 80
    Yeah... It's really disheartening because I can hardly play the game in it's current state. I go to dx9 but the game does not perform well in dx9 and looks absolutely atrocious x.X
    (1)

  3. #3
    Player
    Mathematician's Avatar
    Join Date
    Feb 2014
    Location
    Roeland Heights
    Posts
    3
    Character
    Andreas Vilhjalmsson
    World
    Sargatanas
    Main Class
    Summoner Lv 60
    Yeah, also experiencing this, have been for a few months now. Tried everything you have, seems to especially affect 'Tonga' chipset GPUs (R9 285, R9 3xx). I have an R9 380, handles everything fine with any DirectX ver, just not this game on DX11. Was hoping it'd be addressed in SB but no dice. Not sure if it's an XIV issue or an AMD driver issue, but whichever it is, nobody seems to have a solution yet.
    (0)

  4. #4
    Player
    AkechiIsoyo's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Akechi Isoyo
    World
    Coeurl
    Main Class
    Paladin Lv 46
    Same here. Playing with an R9 380. Still crashing in DX11. Still works with all other games with no issues. Still "works" in Dx9 (I get the strange bug where it fails to render mobs/npc/occasionally the floor). This is beyond frustrating.
    (1)

  5. #5
    Player
    ElazulHP's Avatar
    Join Date
    Dec 2014
    Posts
    1,180
    Character
    Inigo Meowtoya
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 80
    So, did a search via Google and found this thread. I'm having the exact same issue with the R9 380. I've tried just about everything including rolling my drivers back to 16.11.5 with no luck. Seems to happen no matter what. Does anyone know what is causing the issue and any other potential fixes?
    (1)

  6. #6
    Player
    misterwuggles's Avatar
    Join Date
    Jun 2015
    Posts
    24
    Character
    Sigurdh Gray
    World
    Ultros
    Main Class
    Dragoon Lv 70
    I'm all out of any hope that this can be resolved. If there is a fix, SE/AMD just don't care enough to implement it because I don't think there is a permanent fix on the client side (for an R9 380 at least). The only reliable resolution at this point as far as I can tell is to use Dx9 or buy a new video card and the former still isn't all that comfortable.
    (0)

  7. #7
    Player
    Chained_Icarus's Avatar
    Join Date
    Oct 2013
    Location
    Ul'dah
    Posts
    36
    Character
    Raguna Duneskipper
    World
    Faerie
    Main Class
    Paladin Lv 71
    I too still have this problem and it sucks. The game looks beautiful on my pc in DX11 and I love that sexy FPS. But the crashes still happen and their severity and unpredictability makes it nearly unplayable. And even DX9 still occasionally hangs or even crashes rarely. I've been playing on my PS4 instead lately but it isn't nearly as satisfying and buying a new card just for a potential fix on a single game is not currently an option.
    (0)

  8. #8
    Player
    ShuyaNobushige's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Shuya Nobushige
    World
    Cerberus
    Main Class
    Marauder Lv 68
    It is still happening for me too. I have emailed square tech about it and after trying all the steps they recommended (which i had already tried) they have now said they're escalating it. I have yet to hear back...

    The game used to work for me until about a month ago, we have another PC in the house with the same hardware (R9 380) and the game works in DX11. >.<
    (1)

  9. #9
    Player
    FaerRow's Avatar
    Join Date
    Jan 2016
    Posts
    5
    Character
    Faer Row
    World
    Tonberry
    Main Class
    Lancer Lv 41
    R9 380 here too, same issue. I thought the latest drivers fixed it, but I guess I just a lucky streak of no crashes for an hour.

    I'd love to be able to play this in its full glory instead of DX9!
    (0)

  10. #10
    Player
    Zepla's Avatar
    Join Date
    Aug 2015
    Posts
    76
    Character
    Zepla Moon
    World
    Maduin
    Main Class
    Dark Knight Lv 80
    This issue happened back in HW, and unfortunately it seems to be back for SB. Hope it gets fixed soon. Last time AMD had to release an update to fix it, but I think it's a SE issue.
    (3)

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