Elezen Necks

[Junpei]

It appears the turning range of the elezen Necks is broken. They can turn about 20 degrees to the left and 160 degrees to the right so they can actually face behind themselves.

This is not related to pc hardware in anyway as my entire LS has reported and you can see other people do it all the time.

[LicontAshontear]

meet OWLMAN!


http://twentyfourseven.guildwork.com...118b7f5e0043fd

[Qeepel]

Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

When you create a new thread, please use the following template and try to include as much detail as possible.

Thread Title:
Short outline explaining what sort of issue you are experiencing.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.

Always
Sometimes
Once (Did not reproduce)
Unknown


Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class:
Class of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.


*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thank you.

SQUARE ENIX MODERATOR

[Junpei]

ISP:
Virgin

Type of Internet Connection:
Fibre Optic

Internet Connection Speed:
50MB download, 10MB Upload

Date & Time:
Persistent -

Frequency:
Always

Character Name:
Junpei Gunso

Race:
Elezen M

World:
Linblum

Class:
All

Physical Level:
Physical Level? whoopsie! this doesnt exist!

Area and Coordinates:
Anywhere

Party or Solo:
any

NPC Name:
non

Monster Name:
None

In-Game Time:
Any

Steps:
Target a player, draw weapon, sheath weapon.
From this point on the characters neck turning circle is shifted

[Baccanale]

Greetings, Junpei!

Thank you for providing the information that Qeepel provided. I have made sure to submit all of the information that you have provided to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct answer will be posted on this thread, but I do recommend checking here or here for details regarding the development team's investigation. Thanks again for your report!