If you go to the Manage button you can cancel it right there. They will send you a conformation pretty quick. As long as you havent opened an activation code which neither of us have. I ordered the complete set from SE before the expansion came out and they wouldnt just send me the code for ffxiv. I had to wait till SB was released not preorder. I canceled and just bought the standard edition then I got the code asap. Might be because we used paypal. I might just cancel mine and order with the card and see if it goes through