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  1. #1
    Player
    Einherei's Avatar
    Join Date
    Mar 2011
    Posts
    46
    Character
    Sen Meiken
    World
    Balmung
    Main Class
    Conjurer Lv 50

    Trapped Offline in Deltascape V3.0

    I went to enter the Deltascape V3.0 duty with a duty find party, but as I was loading in, my connection was lost. According to a friend in the party, my character wasn't listed inside the duty, and the duty has long since ended, but my character is still listed as being inside Deltascape V3.0.

    I have tried logging back into the character, but my connection gets lost each time I attempt it. I am able to log into other characters of mine, though this doesn't cause my main character to log out. They are still there. It has been at least an hour and a half since the original disconnection.

    Date & Time: 9:20PM, 9th July 2017
    Frequency: Single Instance
    World name: Balmung
    Character name: Sen Meiken
    Retainer name: Not Relevant
    NPC name: Not Relevant
    Monster name: Not Relevant
    Class/Level: Dark Knight Lv70
    Party or solo: Party
    In-game time: Unknown
    Area and coordinates: Interdimensional Rift (Temporary Camp) and Deltascape V3.0
    Housing: Not Relevant
    Steps:
    1. As part of a duty find party for Deltascape V3.0, I was loading into the duty when my connection was lost (Connection with the server lost. 90002).
    2. According to a friend in the party, my character was not listed in the party inside the duty.
    3. I am unable to log into the character in question, though I am able to log into others. This does not cause my main character to log out though.
    4. It has now been at least an hour and a half since I was disconnected, and still cannot access my character.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Broadband / Telstra
    - Modem maker/model number: Unknown

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-
    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (14393.rs1_release.170602-2252)
    SYSTEM_CPU Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 11/24/16 15:46:03 Ver: 05.0000C
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32720.848MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37584.848MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.022GB SYSTEM_FREEDISC_SPACE 678.672GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 585.407GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 960
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4062.688 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16360.424 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
    SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2017 10:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID {5DE7A0C3-D1FF-486A-AB22-F2F8AA5CA1DA}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/21/2014 00:00:00
    SYSTEM_SOUND Speakers (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {B3D55533-939B-455E-9C19-FF51726DA5C8}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
    SYSTEM_SOUND VX229-4 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {CFC0C947-8633-4E38-AB11-F10CACCE09C3}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
    SYSTEM_SOUND Headset Earphone (ASTRO MixAmp Pro )
    SYSTEM_SOUND_DEVICE_ID {D1AC3E0A-22CE-4C3F-880B-61112C255906}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {DBD5DE2E-E4BB-4CDD-91BE-7EBA24347C7D}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {03864290-5155-11E7-8001444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {03922970-5155-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 11 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {0391B440-5155-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Tt eSPORTS BLACK Gaming mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {03973280-5155-11E7-8004444553540000}
    SYSTEM_INPUT_NAME ASTRO MixAmp Pro
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {039D9B20-5155-11E7-8005444553540000}
    SYSTEM_INPUT_NAME Tt eSPORTS BLACK Gaming mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {039E1050-5155-11E7-8006444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {039E8580-5155-11E7-8007444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Gamepad Manufacturer:
    Gamepad Model Name:
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome - 59.0.3071.115 (Official Build) (64-bit)
    - Internet Explorer Version:
    (0)

  2. #2
    Player
    Einherei's Avatar
    Join Date
    Mar 2011
    Posts
    46
    Character
    Sen Meiken
    World
    Balmung
    Main Class
    Conjurer Lv 50
    Update: resolved
    During server reset, first login attempt - crashed/disconnected
    Second try after reset, logged into delta scape lobby, character returned.
    (0)