REQUIRES SYSTEM RESTART TO LOG BACK IN WITHOUT CRASHING
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 09:45 EST
Frequency: Every Time
World name: Excalibur
Character name: Nephilis Celestia
Retainer name: N/A
NPC name: Disreputable Priest
Monster name: N/A
Class/Level: Paladin/68
Party or solo: Solo
Race: Lalafell
In-game time: Unknown
Area and coordinates: Wolves' Den Pier (x5,y5)
Housing: N/A
Steps:
1. Equipped Golden Wolf Set
2. Talked to Disreputable Priest
3. Crashed
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Broadband/Spectrum Time Warner
- Modem maker/model number: Motorola
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Silicon Dioxide\Documents
FINAL FANTASY XIV - A Realm Reborn X:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 11/09/12 13:09:45 Ver: 36.03
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16281.133MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16281.133MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.703GB SYSTEM_FREEDISC_SPACE 38.374GB
SYSTEM_STORAGE X:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 894.532GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 204.892GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4058.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8140.566 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/26/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 3000
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1664 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER igdumd64.dll,igd10umd64.dll,igd10umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 9.17.0010.4459
SYSTEM_GRAPHICS_DRIVER_DATE 5/18/2016 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {07BC8C86-38F8-44E7-BA66-CD7EAB2FAB6A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_SOUND SAMSUNG-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3C30455D-231C-4813-8DE5-80CC8679CF46}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3C446F7F-34ED-44EE-A965-003E16944E42}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_SOUND Speakers (Elgato Sound Capture)
SYSTEM_SOUND_DEVICE_ID {42290554-B40C-4909-9F3D-47AF53EE971C}
SYSTEM_SOUND_DEVICE_NAME ElgatoVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 3.20.0028.1528
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/9/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4610674F-4D16-4FCE-8B77-24018A24A7CC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {9F12A2DD-7119-4E5C-BF8C-50522C38FD82}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0164D560-393A-11E5-8001444553540000}
SYSTEM_INPUT_NAME Corsair K70R Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0164FC70-393A-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {01654A90-393A-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {892BE8B0-1C26-11E6-8002444553540000}
SYSTEM_INPUT_NAME Watchman Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {892BE8B0-1C26-11E6-8003444553540000}
SYSTEM_INPUT_NAME Watchman Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897CA0C0-1C26-11E6-8004444553540000}
SYSTEM_INPUT_NAME Lighthouse FPGA RX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897CEEE0-1C26-11E6-8006444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {892BC1A0-1C26-11E6-8001444553540000}
SYSTEM_INPUT_NAME HTC Vive
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58FFD220-39C1-11E5-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox 360 Wireless Receiver for Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {FEEAF6B0-7043-11E6-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 255 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {897CEEE0-1C26-11E6-8005444553540000}
SYSTEM_INPUT_NAME HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FEEBBA00-7043-11E6-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
Windows Shell Experience Host
Windows Shell Experience Host
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\Reader_sl.exe 00002360
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 0000358C
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 0000158C
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B68
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021F8
C:\Program Files (x86)\Plex\Plex Media Server\Plex Dlna Server.exe 000021D8
C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 00003050
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe 000021C0
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002410
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002464
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003204
C:\Program Files\Windows Defender\MSASCuiL.exe 00003350
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.18.614.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000020D0
C:\WINDOWS\Explorer.EXE 00001DA0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001F50
C:\WINDOWS\system32\DllHost.exe 00002EF8
C:\WINDOWS\system32\SettingSyncHost.exe 00003138
C:\WINDOWS\system32\conhost.exe 000033D4
C:\Windows\System32\RuntimeBroker.exe 00001CFC
C:\Windows\System32\igfxpers.exe 000030B0
C:\Windows\System32\smartscreen.exe 00003224
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F68
X:\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00001DD4
X:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000278C
X:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001574
c:\windows\system32\sihost.exe 000019CC
c:\windows\system32\svchost.exe 0000246C
c:\windows\system32\taskhostw.exe 000019B4
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Gamepad Manufacturer: Microsoft
Gamepad Model Name: XBOX360 Controller
Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 54.0.1
- Internet Explorer Version: N/A