Hello,

I'm not sure if I'm posting in the right place, but I've purchased the digital copy for StormBlood last night around 8 PM est, and I haven't received a registration code nor confirmation e-mail. The purchase was made on the square enix online store.
It's not in my spam/promotions folders, nor can I see it in my orders. The invoice is weird, it has the number N° _0000 on it, however the order shows up as validated and the amount was withdrawn from my account.

I've submitted a ticket as well, but with the ETA for tickets being 48+ hours, I really hope I won't need to wait that long to get my code.

How long does it take to receive the registration code? Is this normal? I remember getting it almost instantly when i bought ARR/HW.

Thank you.