When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 6:35pm BST July 6th 2017
Frequency: Once
World name: Moogle
Character name: Artemis Elspeth
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Scholar level 69
Party or solo: Solo
In-game time: I don't know
Area and coordinates: The Goblet x:8 y:9
Housing: The Goblet Ward Ward 7 Plot 5
Steps:
1. Entered FC housing to talk to and FC mate
2. Left FC housing
3. When I got outside, my character was stuck in a almost t-pose, with another character and a minion on the top right of my screen and my fairy Eos stuck at the bottom right.
4. Walking around didn't fix it, I could not see other characters on screen.
5. Relogged to fix.
Connection Specs
- Type of internet connection/provider: Virgin Media
- Modem maker/model number: ?
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Freya\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 02/16/16 13:45:09 Ver: V4.11B0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 10188.852MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20428.852MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.071GB SYSTEM_FREEDISC_SPACE 324.496GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 58.692GB SYSTEM_FREEDISC_SPACE 26.441GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 5094.426 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3901BA9D-6AFC-451D-94C1-901C1175C8BF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7730
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/26/2016 00:00:00
SYSTEM_SOUND DELL U2410-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4B2B785E-7FC6-445F-BC19-354469F23670}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/1/2017 00:00:00
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ADCE5D43-6A6C-4A13-835C-003608BFA154}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7730
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/26/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1DEE2B0-D119-11E5-8002444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1DF57E0-D119-11E5-8004444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1E01B30-D119-11E5-8006444553540000}
SYSTEM_INPUT_NAME Unified Virtual HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 246 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C9B362A0-59EC-11E7-8002444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87E69260-5F65-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87E6E080-5F65-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2ED12B0-598E-11E6-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 100 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F2ED60D0-598E-11E6-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 100
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Graphical glitch when exiting housing - Google Chrome
FINAL FANTASY XIV
#picturebank - Discord
RzStats : Razer Synapse Statistics Manager
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 26 NPAPI
Audacity 2.1.0
Avast Free Antivirus
AviSynth 2.5
Battle.net
BitRaider Streaming Client
Borderlands 2 Repack
Cheat Engine 6.4
Dead Rising 3 v.1.0
DVDFab Passkey 8.2.5.8 (20/01/2016)
EaseUS Partition Master 11.0 Trial Edition
ffdshow v1.3.4530 [2014-02-09]
FileZilla Client 3.15.0.1
FlacSquisher 1.3.5
Google Chrome
HP Photo Creations
LAME v3.99.3 (for Windows)
Malwarebytes Anti-Malware version 2.1.8.1057
MEGAsync
MKVToolNix 9.6.0 (64bit)
Mozilla Firefox 38.0 (x86 en-GB)
Mozilla Maintenance Service
NCSOFT Game Launcher
Nexon Launcher
NVIDIA Stereoscopic 3D Driver
OBS Studio
OpenRCT2 0.0.8-develop-b39723a
Origin
Overwatch
PdaNet+ for Android 4.18
Plex Home Theater
Popcorn Time Community 0.3.8-6
Rockstar Games Social Club
Roller Coaster Tycoon 3 Platinum - CarlesNeo !
RollerCoaster Tycoon 2 Triple Thrill Pack
SafeZone Stable 1.51.2220.62
SmoothVideo Project version 3.1.6
SpeedFan (remove only)
Steam
Terraria
The Binding of Isaac
Mirror's Edge
Thomas Was Alone
Super Hexagon
Burnout Paradise: The Ultimate Box
Go! Go! Nippon! ~My First Trip to Japan~
Imagine Me
Magicka
Beat Hazard
Portal 2
Stellaris
StepMania 5
TeamViewer 12
The Sims 4 Deluxe Edition version 1.0 Update 1
Tunngle
µTorrent
WebTablet FB Plugin 32 bit
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
Razer Synapse
WTFast 3.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Star Wars: The Old Republic
HP ENVY 5540 series Help
Skype™ 7.38
Microsoft ASP.NET MVC 4 Runtime
Unified Remote
Java Auto Updater
MSI Live Update 6
Apple Software Update
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
Peggle
Microsoft Visual C++ 2005 Redistributable
OpenOffice 4.1.3
Adobe Photoshop CS6
MSI Super Charger
PCStitch 10
TP-LINK TL-WN821N(C)_TL-WN822N_TL-WN823N Driver
MSI Command Center
Skype Click to Call
Realtek Ethernet Controller Driver
Microsoft_VC80_CRT_x86
Pando Media Booster
Software Version Updater
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Gameforge Live 2.0.8
Google Drive
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
TERA
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Google Update Helper
Mumble 1.2.8
Adobe Refresh Manager
Adobe Reader XI (11.0.20)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Spybot - Search & Destroy
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
HP Google Drive Plugin
PDF Settings CS6
Black Desert Online
Python 2.7.6
Intel(R) Chipset Device Software
Windows 7 USB/DVD Download Tool
HP Dropbox Plugin
PSP ISO Compressor
Windows 10 Upgrade Assistant
Curse
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft WSE 3.0 Runtime
Pokémon Trading Card Game Online
Nexon Game Manager
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Apple Application Support (32-bit)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
osu!
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
RollerCoaster Tycoon World
Wacom
Planet Coaster
Life Is Strange™
SteelSeries Engine 3.8.5
TeamSpeak 3 Client
VSFilter 2.41.322 (0c3a1ea) Nightly (64-bit)
Vulkan Run Time Libraries 1.0.42.1
WebTablet FB Plugin 64 bit
WinRAR 5.10 (64-bit)
xy-VSFilter 3.0.0.211 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft .NET Framework 4.5.2
Java 7 Update 79 (64-bit)
Java 8 Update 77 (64-bit)
Windows 10 Update and Privacy Settings
MPC-HC 1.7.6 (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
MKVCleaver x64
Intel(R) Chipset Device Software
Apple Mobile Device Support
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Java SE Development Kit 8 Update 77 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610
HP ENVY 5540 series Basic Device Software
Microsoft Silverlight
KMSpico
vJoy Device Driver 2.1.8.38
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Apple Application Support (64-bit)
Product Improvement Study for HP ENVY 5540 series
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision Driver 382.05
NVIDIA Control Panel 382.05
NVIDIA Graphics Driver 382.05
NVIDIA GeForce Experience 2.11.2.46
NVIDIA 3D Vision Controller Driver 364.44
NVIDIA PhysX System Software 9.15.0428
NVIDIA Update 2.11.2.46
NVIDIA LED Visualizer 1.0
SHIELD Streaming
NVIDIA GeForce Experience Service
NVIDIA HD Audio Driver 1.3.34.26
NVIDIA Install Application
NVIDIA Network Service
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA ShadowPlay 2.11.2.46
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.37
FileBot
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\EaseUS\EaseUS Partition Master 11.0\bin\TrayPopupE\TrayTipAgentE.exe 00002698
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000110C
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001AE0
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 0000374C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001D3C
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00003240
C:\Program Files\AVAST Software\Avast\avastui.exe 00000980
C:\Program Files\HP\HP ENVY 5540 series\Bin\ScanToPCActivationApp.exe 000007EC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000009D8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003D9C
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00002494
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe 00002204
C:\Program Files\Windows Defender\MSASCuiL.exe 00002214
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00002BF8
C:\Users\Freya\AppData\Local\Discord\app-0.0.297\Discord.exe 00002390
C:\Users\Freya\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 000020F8
C:\Users\Freya\AppData\Roaming\Dropbox\bin\Dropbox.exe 00002E00
C:\WINDOWS\Explorer.EXE 00002AC8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001060
C:\WINDOWS\system32\DllHost.exe 000024C4
C:\WINDOWS\system32\SettingSyncHost.exe 000012DC
C:\WINDOWS\system32\wbem\unsecapp.exe 000031B8
C:\Windows\System32\GameBarPresenceWriter.exe 0000357C
C:\Windows\System32\RuntimeBroker.exe 00000FD8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000009B0
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003EE8
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002C0C
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003754
c:\windows\system32\sihost.exe 00003740
c:\windows\system32\svchost.exe 00003234
c:\windows\system32\taskhostw.exe 00001758
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 59.0.3071.115 (Official Build) (64-bit)
Here is a screenshot of what the glitch looked like.
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