I don't see how people complaining about the game is such a terrible thing really. If everyone has ideas and posts long feedback with a ton of constructive criticism it would be even worse. At least this way if a lot of people are complaining about a certain issue then SE know they have to deal with it.
What is so threatening to this so called "White Knight" collective about a complaint? I disagree with people a lot of the time but I don't jump on every person that wants to have a quick rant about an aspect of the game that has annoyed them lately. It's perfectly reasonable for someone to do so.