Constant 90002 errors for non-american players on NA servers

[TheCount]

Date & Time: Since 4-7-2017 to now, currently ongoing still.
Frequency: Every few seconds after login, max 40 seconds or so
World name: Mateus
Character name: Valar Jhungid

This is not a singular issue, lots of people have been having this and it's been over 24 hours easily now without any proper response or any sign that it's even being worked on. I cannot move housing furniture, I cannot enter duties, I cannot mount, I can't do anything anywhere or i'll have my character receive a 90002 error. The game is unplayable for me and others from the EU or other non-USA locations.

[nibelunc]

I've got exactly the same issue.

Date & Time: Since 2017-07-04 ~21:30
Frequency: Error 90002 after ~5 minutes or while zoning
World: Sargatanas
Character: Blank Oath

The game ist completely unplayable for me while I see other people moving around.
I also tried with another character on the same world and it worked without problems.

Edit: Playing from Europe (Switzerland) and hanging around in Quarrymill.

[redstraws]

Reporting here as well.

Date & Time: Since 2107-07-04
Frequency: Inconsistent, but within 10 minutes or less of login, depending on location and actions taken.
World: Midgardsormr
Character: Emily Thelnore

As with others, I am playing from Europe (Norway specifically) and have up to now experienced no or few consistent problems with XIV's servers.

[Walsa]

Date & Time: Since 2107-07-04
Frequency: Inconsistent, sometimes after casting a spell,mounting, or talking to a npc. But always disconnects in less than 5 minutes
World: Brynhildr
Character: L'beth Zanos

Generally I can continue seeing the chat log updating or other people moving. If I look into the sending and receiving info, sending is in 0.
I´m from Argentina using Speedy ISP, from telefonica

[Yuyun]

Date & Time: Since 2017-07-04, right after maintenance
Frequency: Inconsistent, can't enter instances or quest cs, teleport, sometimes mounting with out a disconnect within 3 min.
World: Saragatanas
Character: Yuyun Nye

I'm also playing from Europe (Germany here) without previous issues. My other character on the same world starts to get the same issues.

[Yujika]

Date & Time: Since July 4th, Patch 4.01 especially.
Frequency: Every 2 minutes whilst trying to access Omega quest line, speak to an NPC, teleport.. Pretty much anything other than standing completely still in game.
World: Balmung
Character: Nikita Shojin

Country: Puerto Rico
ISP: Liberty PR

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert 204.2.229.84

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 3 ms 5 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 15 ms 11 ms 10 ms 10.2.1.29
4 16 ms 13 ms 16 ms 10.1.13.73
5 14 ms 14 ms 17 ms 10.1.0.194
6 69 ms 68 ms 68 ms 84.16.8.92
7 78 ms 79 ms 78 ms 94.142.99.193
8 90 ms 95 ms 88 ms 94.142.98.202
9 164 ms 155 ms 151 ms 213.140.35.205 (This is in SPAIN in the EU - I know we speak Spanish too, but come on. PUERTO RICO is in the US!)
10 166 ms 163 ms 166 ms 5.53.3.18
11 161 ms 158 ms 168 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 158 ms 153 ms 155 ms ae-8.r24.amstnl02.nl.bb.gin.ntt.net [129.250.2.210]
13 225 ms 218 ms * xe-0-1-0-1-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.195.45]
14 224 ms 225 ms 215 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 224 ms 213 ms 218 ms 204.2.229.234
16 232 ms 228 ms 228 ms 204.2.229.84

Trace complete.


C:\WINDOWS\system32>ping 204.2.229.84

Pinging 204.2.229.84 with 32 bytes of data:
Request timed out.
Reply from 204.2.229.84: bytes=32 time=217ms TTL=46
Reply from 204.2.229.84: bytes=32 time=230ms TTL=46
Reply from 204.2.229.84: bytes=32 time=227ms TTL=46

Ping statistics for 204.2.229.84:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 217ms, Maximum = 230ms, Average = 224ms

C:\WINDOWS\system32>

Ah, the ping issues return with a vengeance, hitting EU, South American and Caribbean players hard.

Folks are reporting that they can indeed play the game if they use a VPN that's in, Dallas, let's say. Meaning that SE's DDoS countermeasures are overzealous, again, (This happened in ARR after those DDoS attacks, too, lasted a couple of weeks.) because they're
restricting IPs coming from Europe. This is happening to Caribbean and South American players, because since the data center move two months ago, we're STILL being routed through Europe, despite being MUCH closer to the mainland US.

So there's been issues for us since May, awesome. If it's not one problem, it's another one... Or it's an old one!

Please, Devs, please. This is getting to be more than ridiculous. I'm especially salty because those of us in South America and the Caribbean are NOT in the EU, we can't move, there aren't any special servers for us. Before the data center move, we didn't have these terrible problems.

[Raskmeth]

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

[Thalrog]

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

Also on Quarrymill?

[Raskmeth]

Also on Quarrymill?

Haven't tried to go there afraid ill get stuck since I've read the share of ppl stuck too there, but i can't progress on any quest that has a duty, nor be more than 3 min on a dungeon. And the d/c happen on the same exact moment on the duties, like for example the Hunt For Omega intermediately after riding the elevator.

[Gawayne]

Date & Time: Since the 4.01 patch maintenance (possibly earlier too), currently ongoing still.
Frequency: As soon as I mount, teleport, enter a different zone, talk to an NPC.
World name: Ultros
Character name: Elayna Valiant
Country: Netherlands
ISP: Ziggo