DC symbol, able to take damage and talk in chat, but cannot log out or perform action

[kyazraeleer1]

I keep getting 'disconnected' in game randomly, but more frequent in duties. The disconnect symbol appears, and then i am unable to perform any actions on any job. I however can still type in the chat box, and communicate with players and take damage. I cannot log out or use any functions of the game other than chatting and filing reports. I have to close the SB application on PS4 just to force my character to log out so that the DC symbol disappears. It has affected my ability to gain exp on my characters, aswell as forcing me to lose out on rolls in Omega because i DC near the end of the run and am therefore unable to roll on loot. I filed a report in game, and they said to file a report here, so i'm hoping someone has a fix because this is very annoying.


Date & Time: 3rd July 5th July
Frequency: numerous times daily, more frequent in duties.

Coeurl
Kyazrae Leer

multiple times a day, latest one was 7.25pm BST. 5th july
Area and coordinates: Fields of Glory
Housing:


Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

[Cenuu]

- Go to settings
- Go to network
- Select setup internet connection
- Select Use a LAN cable (or wi-fi if that’s what you are using)
- Select Custom (there’s several pages to go through here. For settings other than MTU and DNS servers, if there are specific settings your network connection has to use, feel free to set them up rather than using automatic settings)

- IP Address (set to automatic)
- DHCP host name (set to ‘Do Not Specify’)
- DNS Settings (set to Manual)
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- MTU Settings (set to Manual)
- At default this would be 1500. Try setting it to 1470. You can experiment with this setting a little bit, but we would not recommend you go below 1400.
- Proxy (set to ‘Do Not Use’)

- Now test the connection


SEE Agent Jake 10:50：I would like for you to try the following: - Go to the Control Panel
- Click Network and Internet > Network and Sharing Center > Change adapter settings
- Rightclick on the connection you are using and select Properties
- Under the Networking tab you will see a long list of available options
- Scroll down and doubleclick on Internet Protocol Version 4 (TCP/IPv4)
- Select 'Use the following DNS server addresses'

1.)Preferred DNS server > 8 . 8 . 8 . 8
2.)Alternate DNS server > 8 . 8 . 4 . 4


This just fixed it for me