Constant 90002 errors for non-american players on NA servers

[Yujika]

Date & Time: Since July 4th, Patch 4.01 especially.
Frequency: Every 2 minutes whilst trying to access Omega quest line, speak to an NPC, teleport.. Pretty much anything other than standing completely still in game.
World: Balmung
Character: Nikita Shojin

Country: Puerto Rico
ISP: Liberty PR

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert 204.2.229.84

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 3 ms 5 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 15 ms 11 ms 10 ms 10.2.1.29
4 16 ms 13 ms 16 ms 10.1.13.73
5 14 ms 14 ms 17 ms 10.1.0.194
6 69 ms 68 ms 68 ms 84.16.8.92
7 78 ms 79 ms 78 ms 94.142.99.193
8 90 ms 95 ms 88 ms 94.142.98.202
9 164 ms 155 ms 151 ms 213.140.35.205 (This is in SPAIN in the EU - I know we speak Spanish too, but come on. PUERTO RICO is in the US!)
10 166 ms 163 ms 166 ms 5.53.3.18
11 161 ms 158 ms 168 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 158 ms 153 ms 155 ms ae-8.r24.amstnl02.nl.bb.gin.ntt.net [129.250.2.210]
13 225 ms 218 ms * xe-0-1-0-1-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.195.45]
14 224 ms 225 ms 215 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 224 ms 213 ms 218 ms 204.2.229.234
16 232 ms 228 ms 228 ms 204.2.229.84

Trace complete.


C:\WINDOWS\system32>ping 204.2.229.84

Pinging 204.2.229.84 with 32 bytes of data:
Request timed out.
Reply from 204.2.229.84: bytes=32 time=217ms TTL=46
Reply from 204.2.229.84: bytes=32 time=230ms TTL=46
Reply from 204.2.229.84: bytes=32 time=227ms TTL=46

Ping statistics for 204.2.229.84:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 217ms, Maximum = 230ms, Average = 224ms

C:\WINDOWS\system32>

Ah, the ping issues return with a vengeance, hitting EU, South American and Caribbean players hard.

Folks are reporting that they can indeed play the game if they use a VPN that's in, Dallas, let's say. Meaning that SE's DDoS countermeasures are overzealous, again, (This happened in ARR after those DDoS attacks, too, lasted a couple of weeks.) because they're
restricting IPs coming from Europe. This is happening to Caribbean and South American players, because since the data center move two months ago, we're STILL being routed through Europe, despite being MUCH closer to the mainland US.

So there's been issues for us since May, awesome. If it's not one problem, it's another one... Or it's an old one!

Please, Devs, please. This is getting to be more than ridiculous. I'm especially salty because those of us in South America and the Caribbean are NOT in the EU, we can't move, there aren't any special servers for us. Before the data center move, we didn't have these terrible problems.

[Raskmeth]

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

[Thalrog]

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

Also on Quarrymill?

[Raskmeth]

Also on Quarrymill?

Haven't tried to go there afraid ill get stuck since I've read the share of ppl stuck too there, but i can't progress on any quest that has a duty, nor be more than 3 min on a dungeon. And the d/c happen on the same exact moment on the duties, like for example the Hunt For Omega intermediately after riding the elevator.

[Gawayne]

Date & Time: Since the 4.01 patch maintenance (possibly earlier too), currently ongoing still.
Frequency: As soon as I mount, teleport, enter a different zone, talk to an NPC.
World name: Ultros
Character name: Elayna Valiant
Country: Netherlands
ISP: Ziggo

[heartless1984]

Am from Puerto Rico too, i been anable to play since yesterday.

[Mebrithiel]

Reporting in UK player on Balmung (Aether)
6x 90k's in a row tonight since about midnight BST

Started off being able to do a few dungeon runs, but it started playing up seriously around 0100 and hasn't relented.

[DonPiano]

ISP:
EE
Type of Internet Connection:
DSL
Internet Connection Speed:
Download: 18.49Mbps Upload: 1.13Mbps
Date & Time:
After 04/07/2017 maintenance. Always occurs under the steps conditions since patch 4.01 installed
Frequency:
Always
World:
Ultros
Character Name:
Don Piano
Class/Level:
WHM l69
Party or Solo:
Solo
Race: Lalafell M
In-Game Time:
Occurs at any game time under the conditions stated
Steps:
Error occurs when mounting, interacting with objects, any monster begins attacking, dismounting and teleporting

Country: United Kingdom

[Raskmeth]

Support chat keeps insisting that is an ISP inconsistency, told me to call My ISP.. again...