I was using online chat support only 2 days ago but can't find a link to it now. Any email query takes an age for them to respond to.
Does anyone know if online chat support is still available and the link?

Please see my reply to this thread - I've spoken to Square-Enix about this issue.
http://forum.square-enix.com/ffxiv/t...=1#post4269234

Seriously SE, I know you need to investigate this, but can you just send my character to their home point so I can at least still play???
- - - - - - - - - -
Keyah ~

Apparently, logging in from a US IP fixes this issue, or at the least, gives you access to teleport out of Quarrymill. Perhaps a VPN or such might work?
got it now too.. thanks for not any warning on loadstone -.- how to get fix this..? Managed to get out of there after 40mins >o> I keepd login in and tryed to teleport elsewhere at once! (not the homepoint one)
Last edited by AsahinaMyLove; 07-06-2017 at 02:58 PM.

Same problem after yesterday's 'fix'. EU player on the US/NA Datacenter.
Character: Fabian Deresium
Server: Goblin
Location: Quarrymill, South Shroud
Issue: Immediate D/C upon login, after a minute receiving error 90002.
It does seem to affect a number of EU players playing on US/NA servers.
I have done the requirements to 'solve' this problem but no success.
(reset router, wired to wireless, DNS adjustment 1st DNS 8.8.8.8 2nd DNS 8.8.4.4)
The thing I could yet do is to set up a VPN network, but why should I? I have paid for my internet provider and I do not wish to be excluded from playing the game I have also PAID subscription for.
If this is a secretive attempt to have the DDoS attackers limit their gateways by sacrificing us.. it would be a very bold move.
I hope this is resolved within a couple of days.
Try this, worked for me.
http://forum.square-enix.com/ffxiv/f...threads/334884

I clicked on your link but it redirects me to Technical Support page of the Square Enix forums.
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