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  1. #1
    Player
    Reinoshi's Avatar
    Join Date
    Jul 2017
    Posts
    2
    Character
    Arashi Kagero
    World
    Tonberry
    Main Class
    Arcanist Lv 70

    Unable to launch FINAL FANTASY XIV Updater.

    As the title suggests, I've run into issues attempting to update to the 4.0.1 patch on my PC. I was playing fine on this computer Monday night, then Tuesday when I tried to patch before the servers came up, I ran into this error messasge:

    Unable to launch FINAL FANTASY XIV Updater.
    [11035][30425][30415][32][19900][32]
    C:/......./FINAL FANTASY XIV - A Realm Reborn/downloads/ffxivupdater.exe

    So, I've tried running that .exe file on its own, of course it tells me it must be started from the launcher. I've tried tethering to my phone as a change of ISP. I've tried releasing, flushing, and renewing via ipconfig. I've tried rebooting, shutting down, facing northeast while eating a taco on Windsday (FFXI humor, can't be beat). I've tried running the launcher as admin. I've tried disabling my AV/firewall (Kaspersky Total Security should it matter).

    Oh - the usuals - Windows 10 Pro 64-bit, all updated as per Microsofts demands.

    Any sage words of advice? Googling brings up many posts on Reddit from 2013 onwards with a variety of people having new and special issues patching every few updates. I've tried moving the downloads folder out to another location thinking to force the launcher to try again - but it seems the downloads folder is locked by another process even when I've just done a complete shutdown and restart long before attempting to start the launcher again.

    I'm not above uninstalling and re-installing, just thought I'd check first to see if others here have had a similar problem and found a less nuclear option.

    Thanks in advance!
    (0)

  2. #2
    Player
    Emerald_Swords's Avatar
    Join Date
    Jul 2016
    Location
    Gridania
    Posts
    92
    Character
    Jay Ichijou
    World
    Coeurl
    Main Class
    Dark Knight Lv 74
    Rebooting my pc had resolved the issue.
    (0)

  3. #3
    Player
    Reinoshi's Avatar
    Join Date
    Jul 2017
    Posts
    2
    Character
    Arashi Kagero
    World
    Tonberry
    Main Class
    Arcanist Lv 70
    Sadly rebooting, shutting down and coming back a few days later has done nothing to resolve the issue. I've also tried switching my DNS to Google's public DNS without success.

    Any more thoughts?
    (0)