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  1. #1
    Player
    Gooseberries's Avatar
    Join Date
    Jul 2017
    Posts
    2
    Character
    Goose Berries
    World
    Excalibur
    Main Class
    Ninja Lv 70

    hard lock crashes randomly after patch

    Not much to provide in way of info, but the game has hard locked and crashed on me nearly a dozen times this morning since patching. Since resubscribing prior to Stormblood's launch, I have experienced zero crashes of this type playing the entire way 60-70 and messing around on lower level characters.
    (1)

  2. #2
    Player
    Riardon's Avatar
    Join Date
    Nov 2013
    Posts
    1,333
    Character
    Leowald Chestwood
    World
    Twintania
    Main Class
    Dark Knight Lv 80
    Got the same issue as well. Game just randomly hard locks with no crash to desktop error. Audio of the game keeps playing but the image is hard locked. Can't do anything unless I restart my PC. I tried older Nvidia drivers and this keeps happening.
    There is no crash error to report or any other prompt windows. The game just freezes there with audio keep playing.
    Windows 10 Pro x64 i5 2500K Nvidia GTX970 G1 Gaming 8 GB RAM.
    It's very annoying and happens to me only the last 2 days.
    (0)

  3. #3
    Player
    Gooseberries's Avatar
    Join Date
    Jul 2017
    Posts
    2
    Character
    Goose Berries
    World
    Excalibur
    Main Class
    Ninja Lv 70
    This stopped yesterday, and occurred zero times during an evening's play session. However, it has started again this morning. I've crashed ~5 times in an hour.

    Consistent with the last batch of crashes, none have yielded an error. Save for one. The following error message presented itself during one crash (out of roughly 2 dozen):

    http://i.imgur.com/gjpfZnh.png
    (0)

  4. #4
    Player
    SilviaCherryblossom's Avatar
    Join Date
    Jun 2017
    Posts
    4
    Character
    Silvia Cherryblossom
    World
    Moogle
    Main Class
    Dragoon Lv 60
    i've been getting these errors too. black screen, audio looping, eventually turning into a broken "glitch noise" have to restart to do anything on the pc. other times it just killed the game with a fatal directX error
    (0)

  5. #5
    Player
    Mycow8me's Avatar
    Join Date
    Aug 2013
    Posts
    1,057
    Character
    Tolby Seyfert
    World
    Cactuar
    Main Class
    Blacksmith Lv 70
    Usually if the audio keeps going that means the video card had an unexpected error and was unable to recover. Does control alt delete make the music stop cause that means the computer is still processing input and confirms the video card error. I've had this happen to me in other games. Best you can do is fool with settings until a new driver is released and hope for the best for now.

    You all should post your video card and driver version.
    (0)