When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

I recently noticed that my Veteran Flower Icon for returning as a Veteran was removed and replaced with the Noob Leaves Icon when the game updated the patch. I submitted a ticket to the in-game GMs and they responded by telling me to submit a ticket and bug report here. Please return my Veteran Icon as I am being told by random people that they can be my "Mentor" and giving me random tips in dungeons unwarranted because they automatically assume that I'm a noob with the Noob Leaves icon. When I first logged in for the Stormblood Launch my Vet Flower Icon was there and like I said before it's missing. I have clocked over 2100 hours in the game and over 390 days subscribed so in no way am I supposed to have this icon.

Date & Time: 07/04/2017
Frequency: Always
World name: Leviathan
Character name: Datharon
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Blm/60
Party or solo: Both
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Geo\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170512-0600)
SYSTEM_CPU AMD A6-5400K APU with Radeon(tm) HD Graphics (2 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 1
SYSTEM_BIOS BIOS Date: 04/18/13 13:16:36 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 4055.805MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 8109.793MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 37.615GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce 8400GS
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce 8400GS
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 978.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1771.902 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 720 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4195
SYSTEM_GRAPHICS_DRIVER_DATE 1/29/2016 5:08:42 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND MAGNAVOX-1 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {23BFB50B-2C06-4330-820D-3279DE9F5E2F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/29/2016 5:08:42 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E36F0D01-01CF-4C7C-81A3-F8C2321696BF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/21/2013 12:50:02 PM
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ED00D287-D283-4C1F-9DE5-E47DCB37634B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/21/2013 12:50:02 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65FF87B0-EBFC-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2771D20-EBFC-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4CD1B10-EBFC-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AAB20C20-EBFC-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2223110-EBFC-11E6-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B6D44770-EBFC-11E6-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Twitch


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 26 PPAPI
Fraps (remove only)
Google Chrome
League of Legends
NVIDIA Stereoscopic 3D Driver
Steam
hpStatusAlertsM177
HPCLJProMFPM177
hpbM177DSService
hppLaserJetService
HP Update
HPLJUTCore
Skype™ 7.36
netis Wireless LAN Driver and Utility
HPLJDXPHelper
Google Update Helper
hpbDSService
hpStatusAlerts
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
HP Product FWUpdater
HP Color LaserJet Pro MFP M177
NVIDIA PhysX
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
HP Color LaserJet Pro MFP M177 Fax
Security Update for Microsoft .NET Framework 4.6.1 (KB3122661)
Security Update for Microsoft .NET Framework 4.6.1 (KB3127233)
Security Update for Microsoft .NET Framework 4.6.1 (KB3136000v2)
Security Update for Microsoft .NET Framework 4.6.1 (KB3142037)
Security Update for Microsoft .NET Framework 4.6.1 (KB3143693)
Security Update for Microsoft .NET Framework 4.6.1 (KB3164025)
Reliability Update for Microsoft .NET Framework 4.6.1 (KB3179949)
Update for Microsoft .NET Framework 4.6.1 (KB3210136)
Update for Microsoft .NET Framework 4.6.1 (KB4014511)
Update for Microsoft .NET Framework 4.6.1 (KB4014553)
Visual Studio 2012 x86 Redistributables
Adobe Refresh Manager
Adobe Acrobat Reader DC
HP Unified IO
HPLJUTM177
HP LJ M177 Scan HP Scan
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
HPDXP
HP Color LaserJet Pro MFP M177 HP Device Toolbox
hppM176LaserJetService
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Curse
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
League of Legends
LJDXPHelperUI
Realtek High Definition Audio Driver
Microsoft Office Home and Student 2013 - en-us
Aura Kingdom
FINAL FANTASY XIV: A Realm Reborn
WinRAR 5.50 beta 1 (64-bit)
Microsoft .NET Framework 4.6.1 (SVE)
Microsoft .NET Framework 4.6.1 (ELL)
Microsoft .NET Framework 4.6.1 (HUN)
HP Unified IO
Microsoft .NET Framework 4.6.1 (RUS)
Microsoft .NET Framework 4.6.1 (CSY)
Microsoft .NET Framework 4.6.1 (HEB)
Microsoft .NET Framework 4.6.1 (NOR)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft .NET Framework 4.6.1 (ARA)
Microsoft .NET Framework 4.6.1 (KOR)
Microsoft .NET Framework 4.6.1 (FRA)
Visual Studio 2012 x64 Redistributables
Microsoft .NET Framework 4.6.1 (FIN)
Office 15 Click-to-Run Licensing Component
Microsoft .NET Framework 4.6.1 (PTG)
Microsoft .NET Framework 4.6.1 (العربية)
Microsoft .NET Framework 4.6.1 (čeština)
Microsoft .NET Framework 4.6.1 (Deutsch)
Microsoft .NET Framework 4.6.1 (Ελληνικά)
Microsoft .NET Framework 4.6.1
Microsoft .NET Framework 4.6.1 (suomi)
Microsoft .NET Framework 4.6.1 (Français)
Microsoft .NET Framework 4.6.1 ‏(עברית)
Microsoft .NET-keretrendszer 4.6.1 (magyar)
Microsoft .NET Framework 4.6.1 (Italiano)
Microsoft .NET Framework 4.6.1 (한국어)
Microsoft .NET Framework 4.6.1 (Nederlands)
Microsoft .NET Framework 4.6.1 (norsk språkpakke)
Microsoft .NET Framework 4.6.1 (Polski)
Microsoft .NET Framework 4.6.1 (Português do Brasil)
Microsoft .NET Framework 4.6.1 (Русский)
Microsoft .NET Framework 4.6.1 (svenska)
Microsoft .NET Framework 4.6.1 (Türkçe)
Microsoft .NET Framework 4.6.1 (简体中文)
Microsoft .NET Framework 4.6.1 (Português)
Microsoft .NET Framework 4.6.1 (español)
Microsoft .NET Framework 4.6.1 (TRK)
Microsoft .NET Framework 4.6.1 (CHS)
Microsoft .NET Framework 4.6.1 (PTB)
HP Color LaserJet Pro MFP M177 Fax
Microsoft .NET Framework 4.6.1 (DEU)
NVIDIA 3D Vision Driver 341.95
NVIDIA Control Panel 341.95
NVIDIA Graphics Driver 341.95
NVIDIA GeForce Experience 2.2.2
NVIDIA 3D Vision Controller Driver 340.50
NVIDIA PhysX System Software 9.13.1220
NVIDIA Update 17.12.8
NVIDIA LED Visualizer 1.0
SHIELD Streaming
NVIDIA GeForce Experience Service
NVIDIA HD Audio Driver 1.3.30.1
NVIDIA Install Application
NVIDIA Network Service
NVIDIA ShadowPlay 17.12.8
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.27
Microsoft .NET Framework 4.6.1
Microsoft .NET Framework 4.6.1 (NLD)
HP Color LaserJet Pro MFP M177 Fax Driver
Microsoft .NET Framework 4.6.1 (ESN)
Microsoft .NET Framework 4.6.1 (PLK)
Microsoft .NET Framework 4.6.1 (ITA)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000013DC
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 0000054C
C:\Program Files (x86)\Steam\Steam.exe 0000081C
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00000FF4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000F84
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000A0C
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000DE0
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000B80
C:\Users\Geo\AppData\Local\Akamai\netsession_win.exe 00000BAC
C:\Users\Geo\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe 00000634
C:\Windows\Explorer.EXE 00000474
C:\Windows\system32\Dwm.exe 00000A68
C:\Windows\system32\taskhost.exe 000008E0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: