Unable to proceed in the solo instance of The Interdimensional Rift

[Daioh]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2017/07/04 @ 10:00 (GMT)
Frequency: Everytime
World name: Adamantoise
Character name: Daioh Maou
Retainer name:
NPC name:
Monster name:
Class/Level: Samurai level 70
Party or solo: solo
In-game time: Everytime
Area and coordinates: The Interdimensional Rift
Housing:
Steps:
1. Enter the instance
2. Ride the Elevator
3. Game disconnects
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-1215A

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[Moonwood]

Same problem. Once I ride the elvator and enter the new zone in the rift the server kicks me out. Tried multiple times. But I'm currently unable to complete the quest in those conditions.

[Maester_Joeru]

Exact same problem!

EDIT: Its 90002 error coding me during any instance, was trying to do a dungeon and the same was happening, maybe linked to time inside an instance as it seemed as though it was after a certain amount of time before I DC'd.

Date & Time: 2017/07/04 @ 10:00 (GMT)
Frequency: Everytime
World name: Balmung
Character name: Dream Theater
Retainer name:
NPC name:
Monster name:
Class/Level: Bard level 70
Party or solo: Solo
In-game time: Everytime
Area and coordinates: The Interdimensional Rift
Housing:
Steps:
1. Enter the instance
2. Ride the Elevator
3. Game disconnects
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\####\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16383.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18815.176MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 2507.493GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.787GB SYSTEM_FREEDISC_SPACE 16.199GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.129GB SYSTEM_FREEDISC_SPACE 144.181GB
SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1824 x 1026 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/27/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
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SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2386fda73b467ac8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8476
SYSTEM_GRAPHICS_DRIVER_DATE 6/27/2017 01:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SPDIF Interface (FiiO USB DAC-E10)
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SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Speakers (Sennheiser 3D G4ME1)
SYSTEM_SOUND_DEVICE_ID {6371E0A9-3A36-406B-B897-DEDF8E64D3DA}
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SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
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SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
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[Yujika]

Same problems. PS4 player.

[Blazinhart]

I had the same problem. Just an advice DON'T GO TO QUARRYMILL. I did that and I'm stucked there unable to do anything but walk around until disconnect

[Chewy2nd]

Also having this issue, PS4 Pro Player, in the UK

[Romarique]

Date & Time: 2017/07/04 @ 19:00 (BRT)
Frequency: Everytime
World name: Behemoth
Character name: Roma Fraideoux
Retainer name:
NPC name:
Monster name:
Class/Level: Bard level 70
Party or solo: solo
In-game time: Everytime
Area and coordinates: The Interdimensional Rift
Housing:
Steps:
1. Enter the instance
2. Ride the Elevator
3. Game disconnects

[OvertureEpi]

Same here, PS4 player. Can't even complete a Guildhest.

[Raskmeth]

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always. Everytime I do a duty, dungeon, quest etc
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and/ or just the 90k error, can't do anything, but i see everyone move without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly,already contacted my ISP, everything is ok on their end. And chat support keeps blaming the ISP...