Hello there!

The issue regarding redeeming the codes on the physical versions of the Standard Edition of Stormblood for PS4 has now been resolved.

Some of the players who bought the PS4 Standard Edition of Stormblood are experiencing issues when redeeming their game code on PSN. When redeeming the codes, they are displayed either invalid or as Early Access. We apologise for any inconvenience this may have caused and thank you for your patience.
  • Players who haven’t redeemed their game code included in their game package by 17:00 (GMT)/18:00 (BST) on June 20th can do so via the usual process by following these instructions.
  • If you pre-ordered the game but did not redeem your early access code by 17:00 (GMT)/18:00 (BST) on June 20th, you will need to contact the Support Centre in order to obtain your early access bonuses. The game code included in your package will remain valid for the FFXIV: Stormblood entitlement.
  • If you redeemed your game code before 17:00 (GMT)/18:00 (BST) on June 20th and only received the Early Access entitlement, please contact the Support Centre to have the relevant entitlement added to your account via this form.

Best,
Lakukisu