The constant disconnects

[Rymm]

Posted in a few other threads but as this bullshit is still going on, I figured I would try here as well. My husband and I are in SA (Brazil) and play on an NA server (Lamia, Primal data center.) We have the same IP, our computers sit no more than five feet from each other, but for some reason I can connect fine while he gets 90K'ed every 30-45 seconds. I had a few issues on the 3rd, but today and yesterday my connection has been perfect while his has gone to hell.

Can someone at SE get off their ass and please at least acknowledge that there is a problem here?!

[Rofel]

Sarg player, from Brazil.

Stuck at Omega's solo instance duty since yesterday. Getting dc after going up in the first elevator, any time of the day.

[2kbCassette]

I just reset my internet just in case, and Im happy to say that my problems are gone! My main is back in the game! I hope everyone else gets sorted soon!

[DharmaFishBiscuit]

I actually thought it was fixed today, I was able to log into the game from about 10am till now, 9:30PM. (PS4)
It's strange but like yesterday it happened when I was located in the South Shroud. (Or walked by it.)
Server: Sargatanas (NA Legacy)

No idea if this has got a connection. The place is very crowded as well, and yesterday it was as well when I faced the disconnecting issues. Now I begin to wonder if it's simply having trouble connecting us Europeans to the NA server when it's in crowded places?

Someone PM-ed me as well, as I was in the progress of disconnecting. Gave me a tip to put up with a VPN like Pingzapper (After installed restart PC) Since it fixed the problem for said person.
Yet, I'm on PS4 and cannot test this. But I trust his tip and am therefore hoping it will work for others. (If this hasn't been suggested here yet in the last few replies. If so, I apologize!)

[BeastChimera]

I'm having the same issues as everyone else.

I'm on the Leviathan server and I'm located within the US, on Ps4.

My game was fine yesterday morning and afternoon while running a dungeon with each of us getting a dc symbol next to our names before the first boss. Healer actually got dced for two minutes and we waited for her to get back on before proceeding. Nothing else happened after that incident. However, when I came back from a friends house and got back on the game, I'm unable to continue my quests. I started to have issues again when I tried to do a big boss fate in the Azim Steppes a few hours ago and dced halfway through (lost my ranking thanks to it). Tried to relog and my character was standing there with everything frozen and they I would get dced. This continued to happen even after the fate ended. I managed to get back to Reunion and now game freezes as soon as I log in and I cant do anything for a few seconds before being dced.

Click on a person with a quest - dced, try to mount - dced, try and move an inch - dced. Even opening my inventory I get dced.

It's rather frustrating and I'm really considering cancelling my sub because what's the use of paying for a game that is impossible to play normally?

[chrishanner]

My problem isn't quite as severe as most of the people on here. I can log on, and apart from a short period of being stuck in east shroud and a couple of weird random dc's, I can mostly do open world stuff like hunts and crafting. (my crafters are levelling quicker now!).

Instances and dungeons are just awful though. i still can't unlock Omega, and just now trying to go into Bardams with my wife (who seems to be running fine on her pc) and an fc friend, and got dc'd on twice on the first pull, then gave up. Last night I got kicked 5 times during one copperbell mines.

I'm playing on ps4, so I ddon;t think theres too much I can do with programmes and stuff, and the fact that we have been completely ignored is really unacceptable. Its clearly not a minor thing, this topic alone now has hundreds of replies, and theres lots of other topics on here. We really need some kind of official reassurance that this is being looked into.

[Lordiskious9]

I myself am having this same issue. I am able to log in and see all kinds of activity when i am but i am unable to make any actions, teleport, zone, chat with anyone or even log out through the game menu. I am currently on the PS4 and the only thing i can do is turn off the game via the PS4 menu. The only issue i see different than most of the other people so far is that i have multiple characters on different servers and i can log onto them and play easily and with no bugs. Only with Balmung server and i just now having this issue. Been using this server for 3+ years now including a rather lengthly weekend burning through midnight oil clearing MSQ only to have my progress halted early this morning. I am currently stationed overseas in Germany but started my game progress in the states. So still connected to NA world but this is the first time i have had any problems with SE and FFXIV. On the phone with Tech Support, on hold for an hour and then talking with an individual for about 20 minutes only to be told to make a comment on the forums and to contact a GM through another character and tell them whats going on. I do not believe i have the same IP address issues as you all have but im still having the exact same in-game issues as everyone. Hopefully this gets cleared up soon.


Lordiskious

[Nyfear]

Yup, using a proxy/VPN with a US exit node works fine. Adds to the latency, though.

[Damun]

These new servers are trash in the US, I have never disconnected in this game so many times in a span over a few days. My internet connection is pretty solid and it has almost never been the cause of my Disconnections. I recently just ran a dungeon, 90k'd during a boss, came back dead, NO EXP For the boss that was killed. These servers are a freaking joke and I'm being punished for things that are not within my own control.

Square Enix, STOP IGNORING THE US SIDE OF THINGS AND FIX YOUR SERVERS.

[Rymm]

Gave me a tip to put up with a VPN like Pingzapper (After installed restart PC) Since it fixed the problem for said person.

Thank you so much for this tip! Pingzapper finally allowed my husband to play. Complete bullshit that we have to pay for an other service just to use a game we are already paying for though.