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  1. #1
    Player
    redstraws's Avatar
    Join Date
    Jul 2017
    Posts
    12
    Character
    Emily Thelnore
    World
    Midgardsormr
    Main Class
    Weaver Lv 70
    I've recorded somewhere in the neighborhood of 78 unique people posting in this thread alone. That may seem like a small number in the grand scheme of things but that is still nearing 100 people who are being denied consistent service, and that's just the vocal ones. That would be enough to tank a small business. This is thoroughly frustrating and disappointing, and I'm not sure what to believe or who to blame.

    At least with early access MSQ nonsense I could ignore the clusterflub and do other stuff, but now where I thought it was just an issue with unavoidable clogging around Omega, it's a much more widespread issue that denies me even the certainty of having other content to be involved in. How can I subject other people to this level of inconsistency in a partied instance when dealing with consistent disconnects renders things unenjoyable for me? A large degree of my interest in this game stems from the fact that my friends are all on the NA servers, so it shouldn't be down to blaming the customers.
    (2)
    Last edited by redstraws; 07-05-2017 at 10:15 PM.

  2. #2
    Player
    Leivan's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    17
    Character
    Leivan Covenant
    World
    Zodiark
    Main Class
    White Mage Lv 90
    The fact that people are able to connect while using a VPN all but confirms it: Square-Enix are to blame, via throttling / restricting access to FFXIV from certain IP address ranges.

    If you are in the UK, or another country which allows for easy IP address renewal, try the following:

    1. Find your IP address by clicking here: https://www.google.co.uk/#q=what+is+my+ip

    2. Note it down, then power off your router for about 1 minute, then back on.

    3. Check the link again. If your IP address range has changed (e.g. from 46.208.xxx.xxx to 87.103.xxx.xxx), then try FFXIV again. If not, reset your router again (perhaps for a little longer if your IP didn't change at all).

    The idea behind this is that, being in the UK, we sometimes get assigned IP addresses that make it look like we're in different countries (e.g. the Netherlands). If Square-Enix is restricting via IP address range, then a change of IP to an "acceptable" range might resolve the issue.

    Let me know if anyone tries these steps with any success.
    (2)

  3. #3
    Player
    RyuujinZERO's Avatar
    Join Date
    Aug 2013
    Posts
    377
    Character
    K'hali Thalen
    World
    Goblin
    Main Class
    Scholar Lv 71
    Quote Originally Posted by Leivan View Post
    The fact that people are able to connect while using a VPN all but confirms it: Square-Enix are to blame, via throttling / restricting access to FFXIV from certain IP address ranges.

    If you are in the UK, or another country which allows for easy IP address renewal, try the following:

    1. Find your IP address by clicking here: https://www.google.co.uk/#q=what+is+my+ip

    2. Note it down, then power off your router for about 1 minute, then back on.

    3. Check the link again. If your IP address range has changed (e.g. from 46.208.xxx.xxx to 87.103.xxx.xxx), then try FFXIV again. If not, reset your router again (perhaps for a little longer if your IP didn't change at all).

    The idea behind this is that, being in the UK, we sometimes get assigned IP addresses that make it look like we're in different countries (e.g. the Netherlands). If Square-Enix is restricting via IP address range, then a change of IP to an "acceptable" range might resolve the issue.

    Let me know if anyone tries these steps with any success.
    This was how I fixed it yesterday, the problem has come back today - but again, resetting the router and obtaining a new IP, once again fixed it.

    Again this is just further evidence that we're probably being targeted by an over-zealous DDoS protection scheme
    (1)