The constant disconnects

[chrishanner]

My problem isn't quite as severe as most of the people on here. I can log on, and apart from a short period of being stuck in east shroud and a couple of weird random dc's, I can mostly do open world stuff like hunts and crafting. (my crafters are levelling quicker now!).

Instances and dungeons are just awful though. i still can't unlock Omega, and just now trying to go into Bardams with my wife (who seems to be running fine on her pc) and an fc friend, and got dc'd on twice on the first pull, then gave up. Last night I got kicked 5 times during one copperbell mines.

I'm playing on ps4, so I ddon;t think theres too much I can do with programmes and stuff, and the fact that we have been completely ignored is really unacceptable. Its clearly not a minor thing, this topic alone now has hundreds of replies, and theres lots of other topics on here. We really need some kind of official reassurance that this is being looked into.

[Nyfear]

Yup, using a proxy/VPN with a US exit node works fine. Adds to the latency, though.

[Damun]

These new servers are trash in the US, I have never disconnected in this game so many times in a span over a few days. My internet connection is pretty solid and it has almost never been the cause of my Disconnections. I recently just ran a dungeon, 90k'd during a boss, came back dead, NO EXP For the boss that was killed. These servers are a freaking joke and I'm being punished for things that are not within my own control.

Square Enix, STOP IGNORING THE US SIDE OF THINGS AND FIX YOUR SERVERS.

[Ramiren]

Getting huge amounts of lag in anywhere that isn't the major cities, tried doing some PotD and I get disconnects every 10-15 seconds making the game utterly unplayable. I'm in the UK and playing on Odin (EU).

Stormblood has been a total shitshow from launch to present with almost daily issues. Someone at SE needs to acknowledge server capacity is a huge problem right now and either fix it, or tell us they won't be fixing it so we can all go give our money to some other game that gives us what we pay for.

[Sarevok_Thordin]

Getting huge amounts of lag in anywhere that isn't the major cities, tried doing some PotD and I get disconnects every 10-15 seconds making the game utterly unplayable. I'm in the UK and playing on Odin (EU).

Stormblood has been a total shitshow from launch to present with almost daily issues. Someone at SE needs to acknowledge server capacity is a huge problem right now and either fix it, or tell us they won't be fixing it so we can all go give our money to some other game that gives us what we pay for.

This is a networking issue, not server capacity.

[Callinon]

This is a networking issue, not server capacity.

Probably a little from column A and a little from column B. My actual connection to the game is usually pretty decent. Very little packetloss overall (less than 0.01% loss most of the time) and latency is fine most of the time. What I'm seeing mostly are requests for information from the server just being ignored or refused which causes the client to throw because it doesn't know what to do about that (psst... send the request again). So the servers are clearly overwhelmed. Now add to that people connecting from Europe or some other distant location and it becomes ridiculous very quickly.

[whonose8472]

If SQEX even at least ACKNOWLEDGED us and our problems it would do a lot to calm the anger currently being experienced by their PAYING customers.

[albertopin]

Here in Peru still with the problem.Filled a bug report and no support yet. Is there any official response??

[Sunete]

day 3 and same issues seriously there is no end to the worst

[Riko_Futatabi]

I posted my issue in this thread on page 12, were I said that I was fine before patch 4.01 and then constant disconnects during battle after that patch. I could however go AFK and remain connected without issue.

Anyway, during the long period I went AFK because I got tired of getting the boot, I remembered the Stormblood System Requirements detailing something about connection ports which I thought was weird, since you don't usually see specific ports in any system requirements.

So I looked up the SB system requirements again and saw this text and these numbers:

If you are using a router, please set up your ports so that the below packets can pass through.
[Ports that may be used]
TCP：80, 443, 54992～54994, 55006～55007, 55021～55040

I went into my router settings and found a "Services" tab that allowed me to input these details above. The "80" and "443" can be ignored(at least for me) but as you can see below, I input the other longer port numbers and created these.

Screenshot of my Router Settings for reference



Now this might be a coincidence, since I was AFK for several hours before coming back and trying this out. But after inputting the above info and rebooting my router. I started up FFXIV again and played for a few hours. I was able to do quests, FATEs and battle in general without issue.

I refrained from posting about this yesterday because I wasn't sure this was a possible solution. So I decided to wait to see what the next day would be like. And again this might just be some coincidence, but today I have had no issues whatsoever, so of course I decided to post here out of curiosity to see if this helps anyone else.