Hello all!
I've done some research on this but can't really find an answer to it.

I purchased a fat moogle recently and while i thought this mount will just be like other additional items (i.e., the nimbus cloud, veteran rewards etc) that gets mailed to when a new player is created on the account, I did not get my fat moogle on my new alt.

So now i'm wondering if these account-wide mounts only get sent to pre-existing character(s) on the account? or will there be a delay for the mail?

thank you all!