cannot see or use shout chat, /sh commands dont work

[Riyuzaki]

as stated above, additionally, when i use /sh or /shout i get the error

"requires valid string" when using the /shout or /sh commands

ive tried reinstalling the game, and deleting the folders and files in the documents folder for the game.

edit: ive realized you can't stay in shout chat anymore, and the command requires text.