When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: 3 days ago to current time.
Frequency: 1st time I've seen it.
World name: Balmung
Character name: Rika Kasaime
Retainer name: --
NPC name: --
Monster name: --
Class/Level: --
Party or solo: solo
In-game time: --
Area and coordinates: Any zone aside from housing instances.
Housing: --
Steps:
1. Use fantasia from inventory, sparklies ensue.
2. Get naked to re-edit character.
3. Log out to character select.
4. See that there is no option to edit my character's looks located anywhere.
5. wait.
6 Still no option (3 days later).
7. Buy new fantasia, use, get told one waiting to be used on character.
8. back to character screen, no option to edit my characters looks.
9. Despair.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®3 You Are Using
- Model Number:

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: