Hi,

I am having a payment issue that I opened multiple tickets for support without any answer.

I just received notification that SE deducted 5,697 Crysta from my account for my FFXIV sub.

As per my calculation they should have only deducted 4500 Crysta (90 days sub for $27 + 5 additional retainers (2 free and 3 paid for) $18. Totaling $45 or 4500 Crysta.

I'd appreciate if someone know.