Twenty minutes delay wasn't terrible, but I also had to stop doing what I was doing before I got to the Fringe quest and cutscene that takes some 10 minutes or so.

I still think they just need to update their auto logout more than anything. It's not Balmung's fault. It's not people who go afk to avoid a two hour queue's fault. It's SE ignoring a problem with the auto logout feature and punishing everyone else for it. When other MMOs want you to be kicked for being away from the keyboard, they actually make the system do that.