Quote Originally Posted by Serret View Post
In fact, other SQUARE ENIX online services have compensated their users for even 1 hour longer than predicted maintenances ^^
But puuuhleeease, let's settle for less and accept a bad service as being the new "normal" :3
Indeed, as much as I am one to think we don't deserve compensation, it's a cultural thing that if things don't go as expected, and it negatively affects the customer, the Japanese go out of their way to try and put things right. Their culture and way of doing things is frankly fascinating. They are very much honour bound. Kugane for example seems to reflect this well.