Quote Originally Posted by Val-K View Post
I still don't understand why they blanket lockout all the servers and not the specific ones with problem.

Quite frankly, if this continue too long i will have no other option than to transfer to another data centre for a more convenient lockout time.
The first bit there... that is actually a legitimate complaint! But here's the problem Square is likely facing:

Each server cluster probably runs off of the SAME code. Each shared data center resource has the SAME code. The beauty of that is that when you do a new code deploy, you can have an automated service go out and push the SAME code to every node, and the update takes minutes instead of hours.

If they were to "make a code exception" for server-specific restarts... that would clutter the process, and invite a WHOLE LOT of human error into a process that is probably completely automated. Trust me, human error and servers are about as healthy of a mix as electricity and water.

Bottom line: they probably don't want their code to have exceptions, keep it all standardized for future development cycles, and to keep the disruptions congruent across the population. Besides, everyone is treated fairly, read as: the same. Isn't that what everyone is about these days? Fair treatment and equal access (to getting unceremoniously booted every day ).

It is rough, but fighting the same tired argument without any context as to why they do what they do... or why they didn't do it differently. Well... that just sounds pointless. And I know one of their engineers/sys admins aren't about to come out here and explain to us WHY.