Just got my physical copy and followed all the product redeem instructions on the code leaflet but when I launch the game I'm given no option to link my service account and therefore it says I do not own stormblood. Here's a step by step of what I have done:
Registered the code on the psn store, no issues there.
Booted up ffxiv, logged in, hit play, got notif about maintenance then straight to the data centre and character selection screen.
Logged into mogstation to see if the game linked, mog station says I do not own stormblood.
Check PS4 services list, says I own arr, hw and sb early access, nothing else.
Go to restore licences, nothing changes, check to see if my PS4 is the active primary, it is.
Go back to psn to re enter code, says code is now invalid, double checked code just incase same response.
Reboot stormblood, same issue, doesn't let me link.
Reboot PS4 and internet, no change.
Recheck services list, stormblood still absent.
Last resort launch stormblood from disk thus deleting my digital version of stormblood (great), log in, no register prompt, get to character selection, log into mog station and still says I don't own stormblood.
Proceed to retry restoring licences, reset PS4, relog yadda yadda tadda and NOTHING. Why is this such a convoluted nightmare! Is anyone else having problems with the physical copy?