Quote Originally Posted by SDaemon View Post
You fully agreed to the fact that access to the servers can be interrupted at any time when you accepted the ToS in order to play. SE is doing what they can to mitigate and fix issues. That fact that people are still using the DF and playing is more than indicative that SE isn't going to give people compensation for something like this.
The ToS aren't absolute. This line where it says that we should expect some downtime during certain periods much be kept to a reasonable time frame. Besides, it's mostly refering as maintenance periods, not unavailability due to server capacity or poor engineering regarding bottlenecks.
Of course, nobody will go to court to clear that up, but it's expected to be good business practices to offer compensation to affected customers.

Whatever the case, it's up to SE to figure out if the disagreement is big enough to give a compensation or not. It lies within the realm of managing company image and reputation. If they think that the hit to their credibility won't be a big deal, then we won't get anything. On the other hand, if they want to reinforce their customer's trust, then we'll receive something.
But it's not as simple as saying "you agreed to the ToS, so you get nothing". That's not how it works.