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  1. #1
    Player
    LuluVbritannia's Avatar
    Join Date
    Jun 2017
    Posts
    22
    Character
    Rozemyne Tochter
    World
    Balmung
    Main Class
    Samurai Lv 90

    We deserve a compensation

    First we had that awesome early access then we got long queues, and now finally the DF is down in a game that depends on instances.
    Can we get some form of compensation, whether it is in game time or something from the mogstation, because this is just BS when this game is a sub based game coming out and saying "we are sorry for the inconvenience" each time in a game you pay for doesn't work.
    (6)

  2. #2
    Player
    PharisHanasaki's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    535
    Character
    Sodapop Jam
    World
    Jenova
    Main Class
    Astrologian Lv 100
    Well, not trying to defend them, but if it's really a DDoS attack it's not 100% their fault all this stuff is happening.
    (9)

  3. #3
    Player
    aRidion's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Lady Julutschka
    World
    Odin
    Main Class
    Astrologian Lv 69
    This! I have no issues with login queues, as they have to balance the load somehow. BUT if oyu manage it through the queue and STILL have no working instancing, something is severely wrong and saying "sorry" doesnt cut it, as it is not early 2000 anymore
    (0)

  4. #4
    Player
    LuluVbritannia's Avatar
    Join Date
    Jun 2017
    Posts
    22
    Character
    Rozemyne Tochter
    World
    Balmung
    Main Class
    Samurai Lv 90
    Fine if they are still getting DDoS'd its not their fault, but what their fault is that we are still being charged days we are paying for, if they make the days free then u'd understand, not paying for days u can't even play
    (0)

  5. #5
    Player ManuelBravo's Avatar
    Join Date
    Apr 2012
    Location
    Milpitas , CA
    Posts
    2,142
    Character
    Shinigami Zetta
    World
    Balmung
    Main Class
    Dragoon Lv 90
    Not sure how new you are to online gaming and expansion times, this is normal. It's out of their control and the ddos attacks are just trolls. People pay subscriptions, it's common sense that new content would flood the servers with old / current / returning players. Some things are out of their control do something else while waiting. Play a hand held, read up , and accept that everyone is dealing with this. Players even go afk just to avoid resigning in which in a way can do if they choose unless their connection is cut. They have even tried compensating players to move to other servers and the perks are pretty nice.

    http://na.finalfantasyxiv.com/lodest...5d22338cf55ce7 ( compensation for transferring )

    http://na.finalfantasyxiv.com/lodest...d4432a781c3718 ( congestion reasons )
    (9)
    Last edited by ManuelBravo; 06-27-2017 at 03:11 AM. Reason: addition

  6. #6
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Based on what I am seeing in-game, there may be some residual impact of DDOS attacks, but the major thing is that we are seeing many more players returning than perhaps they expected. So over the course of the game since ARR we may have had as many as six million player accounts, at least 80% of which were legitimate players. But active player stats scraped from the Lodestone showed much lower numbers for players actively subscribed over the life of HW. With the returning players campaigns and the launch of StormBlood with Red mage *and* Samurai, the game appears to be attracting a fairly significant number of returning players , and new players.

    I suspect that we are experiencing what is known as a very healthy player population that exceeds expectations.
    (7)

  7. #7
    Player
    LuluVbritannia's Avatar
    Join Date
    Jun 2017
    Posts
    22
    Character
    Rozemyne Tochter
    World
    Balmung
    Main Class
    Samurai Lv 90
    Sorry to tell you Manuel but i'm not new at all to MMO's and played WoW for 11 years, in WoW launches it starts off worse than this, butttt it gets fixed in 2-3 days and sometimes they even re compensate the days you couldn't play, and another thing maybe I don't want to do anything else?
    The game is a subscription game it shouldn't be having problems like this for 10 days now since early access started.
    (5)

  8. #8
    Player
    SDaemon's Avatar
    Join Date
    Aug 2013
    Posts
    1,489
    Character
    Koala Shibito
    World
    Sargatanas
    Main Class
    Viper Lv 100
    Quote Originally Posted by LuluVbritannia View Post
    First we had that awesome early access then we got long queues, and now finally the DF is down in a game that depends on instances.
    Can we get some form of compensation, whether it is in game time or something from the mogstation, because this is just BS when this game is a sub based game coming out and saying "we are sorry for the inconvenience" each time in a game you pay for doesn't work.
    You fully agreed to the fact that access to the servers can be interrupted at any time when you accepted the ToS in order to play. SE is doing what they can to mitigate and fix issues. That fact that people are still using the DF and playing is more than indicative that SE isn't going to give people compensation for something like this.
    (5)

  9. #9
    Player
    akaneakki's Avatar
    Join Date
    Apr 2017
    Posts
    857
    Character
    Liza Sol
    World
    Twintania
    Main Class
    Culinarian Lv 70
    Hmm I don't really think we do. Does the game run away from you? Nah.
    (4)

  10. #10
    Player
    PharisHanasaki's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    535
    Character
    Sodapop Jam
    World
    Jenova
    Main Class
    Astrologian Lv 100
    Quote Originally Posted by Kosmos992k View Post
    snip
    This is also true, but I read the instance servers were being DDoS last night. It's really just trolls messing things up ;n;
    (2)

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