We deserve a compensation

[ManuelBravo]

Sorry to tell you Manuel but i'm not new at all to MMO's and played WoW for 11 years, in WoW launches it starts off worse than this, butttt it gets fixed in 2-3 days and sometimes they even re compensate the days you couldn't play, and another thing maybe I don't want to do anything else?
The game is a subscription game it shouldn't be having problems like this for 10 days now since early access started.

Yeah I played WoW and sorry they aren't fixed so fast I also asked one of my friends and he plays both. Seems they range about the same. Second I'm in Balmung, the most I've had to wait so far has been an hour tops. So experience can vary by server and if your logging in at peak times. Most of my friends and I play FFXI while we wait and sometimes don't even realize we are in. Time flies when your having fun. Things will go back to normal once people complete SB , or maxed out what they need to. Everyone pays, everyone is suffering how we deal with it is up to us.

[LuluVbritannia]

Whether you agree or not that is your opinion, in my opinion we should be compensated with anything even if it is small just to show that they care for their customers.

[Rhysati]

Second I'm in Balmung, the most I've had to wait so far has been an hour tops

Then you haven't attempted to log in during any normal hours of gameplay. A single D/C can give you a 3-4 hour long queue time.

[Kosmos992k]

Based on what I am seeing in-game, there may be some residual impact of DDOS attacks, but the major thing is that we are seeing many more players returning than perhaps they expected. So over the course of the game since ARR we may have had as many as six million player accounts, at least 80% of which were legitimate players. But active player stats scraped from the Lodestone showed much lower numbers for players actively subscribed over the life of HW. With the returning players campaigns and the launch of StormBlood with Red mage *and* Samurai, the game appears to be attracting a fairly significant number of returning players , and new players.

I suspect that we are experiencing what is known as a very healthy player population that exceeds expectations.

[PharisHanasaki]

snip

This is also true, but I read the instance servers were being DDoS last night. It's really just trolls messing things up ;n;

[SDaemon]

First we had that awesome early access then we got long queues, and now finally the DF is down in a game that depends on instances.
Can we get some form of compensation, whether it is in game time or something from the mogstation, because this is just BS when this game is a sub based game coming out and saying "we are sorry for the inconvenience" each time in a game you pay for doesn't work.

You fully agreed to the fact that access to the servers can be interrupted at any time when you accepted the ToS in order to play. SE is doing what they can to mitigate and fix issues. That fact that people are still using the DF and playing is more than indicative that SE isn't going to give people compensation for something like this.

[Fyce]

You fully agreed to the fact that access to the servers can be interrupted at any time when you accepted the ToS in order to play. SE is doing what they can to mitigate and fix issues. That fact that people are still using the DF and playing is more than indicative that SE isn't going to give people compensation for something like this.

The ToS aren't absolute. This line where it says that we should expect some downtime during certain periods much be kept to a reasonable time frame. Besides, it's mostly refering as maintenance periods, not unavailability due to server capacity or poor engineering regarding bottlenecks.
Of course, nobody will go to court to clear that up, but it's expected to be good business practices to offer compensation to affected customers.

Whatever the case, it's up to SE to figure out if the disagreement is big enough to give a compensation or not. It lies within the realm of managing company image and reputation. If they think that the hit to their credibility won't be a big deal, then we won't get anything. On the other hand, if they want to reinforce their customer's trust, then we'll receive something.
But it's not as simple as saying "you agreed to the ToS, so you get nothing". That's not how it works.

[akaneakki]

Hmm I don't really think we do. Does the game run away from you? Nah.

[Reaperking386]

Here is the deal. They are not going to give you or who ever you are representing compensation. If they didn't give you any compensation then when everyone was doing the Cango line for 4 days straight during early access they are not going to do it now. It's a take it or leave it kind of thing and I doubt there is anything close to a significant number you including that are going to leave this game for 1 day compensation.

[Kosmos992k]

Here is the deal. They are not going to give you or who ever you are representing compensation. If they didn't give you any compensation then when everyone was doing the Cango line for 4 days straight during early access they are not going to do it now. It's a take it or leave it kind of thing and I doubt there is anything close to a significant number you including that are going to leave this game for 1 day compensation.

The thing is, the game is available and you don't have to stop playing, you can do other things while waiting for DF, or waiting for the line of players attempting instanced battles to diminish. Friend of mine in my FC spent his time leveling, and side questing and never had a problem.