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  1. #1
    Player
    Laladyn's Avatar
    Join Date
    Jul 2014
    Posts
    111
    Character
    Prinz Eisenherz
    World
    Shiva
    Main Class
    Alchemist Lv 70

    Hello Square Enix your Instance server is overload again.

    Cant get into Main scenarion Roulette , 30 min+ wait list 50+

    Edit: Chaos Data center
    (0)

  2. #2
    Player
    Dramatic's Avatar
    Join Date
    Sep 2015
    Location
    Ul'dah
    Posts
    31
    Character
    Aoife Taiyo
    World
    Omega
    Main Class
    Black Mage Lv 67
    Same on Omega.

    FFS SE this is the second time in 3 days
    (0)

  3. #3
    Player
    Aladire's Avatar
    Join Date
    Aug 2013
    Location
    IL
    Posts
    259
    Character
    Cron Job
    World
    Malboro
    Main Class
    White Mage Lv 80
    Guys, it is ok! SE has resolved the issue. The problem is that too many people are playing their game at the same time. Their solution is to not spend money on upgrading the server to handle the increase load and do these 2 things instead:

    1. Wait till people give up or log off for bed or to eat and claim it is resolved
    2. Claim there was more DDOS attacks

    EDIT: I know, I am being a bit bitter about this, but as a software developer and previous employed as a computer technician, I am very upset that these problems are happening when they could have been pro-active about it. They had all the data from the pre-orders and past release to know what should have been done to reduce the chance of this happening and instead, they added 2 new servers for EU and moved the ones for NA and that was it.....
    (1)

  4. #4
    Player
    Callinon's Avatar
    Join Date
    May 2014
    Location
    ???
    Posts
    1,557
    Character
    Callinon Soulforge
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Aladire View Post
    EDIT: I know, I am being a bit bitter about this, but as a software developer and previous employed as a computer technician, I am very upset that these problems are happening when they could have been pro-active about it. They had all the data from the pre-orders and past release to know what should have been done to reduce the chance of this happening and instead, they added 2 new servers for EU and moved the ones for NA and that was it.....
    At this point, some bitterness seems justified. Normally I'm the one telling people to not get worked up over temporary server issues. They happen, I get it. But this has been going on for over a week at this point. THAT doesn't happen. This is inexcusable.
    (0)

  5. #5
    Player
    Aladire's Avatar
    Join Date
    Aug 2013
    Location
    IL
    Posts
    259
    Character
    Cron Job
    World
    Malboro
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Callinon View Post
    At this point, some bitterness seems justified. Normally I'm the one telling people to not get worked up over temporary server issues. They happen, I get it. But this has been going on for over a week at this point. THAT doesn't happen. This is inexcusable.
    Setting up a new server takes awhile, on average at least 2 to 4 months. That is why you have to be pro-active. Most companies now use data of current active players during peak times, preorder counts, and past releases to determine what to do and if new servers need to be setup.

    What also makes me so mad about this is every time they do a release of new content, they tend to do a free login. From my experience, that is the worse time to do that when they are trying to skimp on cost of maintenance and have as little of servers as possible. Seriously, what happened to all the planning and reviewing process of past events to tell if new servers need to be set up? Heck, maybe instead of adding in new worlds, how about new instance servers?

    On a side note, I think they thought they could stop people from wanting to use PotD, Frontline, or rushing the main story by bumping up exp from FATEs. Well.... SE, there is one problem with that. You cannot cross-server with friends to do hunts and fates!
    (0)