Results 1 to 9 of 9
  1. #1
    Player
    Ashemmi's Avatar
    Join Date
    Dec 2015
    Posts
    79
    Character
    Ashemmi Yarkul
    World
    Balmung
    Main Class
    White Mage Lv 100

    World Transfer Support

    I, along with my son, reside on Balmung. In the evenings it's been taking 2-3 hours to login. This effectively prevents my son from playing, and greatly reduces my ability to play. I am willing to transfer worlds, however I find myself disappointed in a message I just received from in game support. The response was that while "Sorry", policy does not allow for assisting players who belong to a free company.

    Individual players are being offered compensation for their homes, as this game related stress is a function of usage and policies SE has put in place. We have a private free company, and the same courtesy is not getting extended to us. The only members of the free company are those who are actually in my household.

    To add insult to injury, after waiting three hours this evening to log in, I attempted to reply to the in game message I received from a GM where I requested help. The game crashed when I hit reply...and now I find myself waiting behind 2914 people again.

    I am willing to move, along with my family, to allow us to play, and help SE in a small amount by reducing load on an overpopulated server. All I ask is to be treated fairly, and compensated to allow my family to have a home on the new server. This is being done for individual players. Please provide support, we would love to be able to play.
    (0)

  2. #2
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Ashemmi View Post
    Individual players are being offered compensation for their homes, as this game related stress is a function of usage and policies SE has put in place. We have a private free company, and the same courtesy is not getting extended to us. The only members of the free company are those who are actually in my household.
    Your question has already been answered and stated on the same page about individual player housing compensation.

    We plan to continue introducing new incentives and updates following the release of 4.0, including bonuses to accommodate the transfer of entire free companies and free company housing.
    Scroll down to the bottom.
    http://na.finalfantasyxiv.com/lodest...5d22338cf55ce7
    (0)

  3. #3
    Player
    Hiroe's Avatar
    Join Date
    Nov 2013
    Posts
    4
    Character
    Hiroe Defire
    World
    Coeurl
    Main Class
    Astrologian Lv 64
    I'm assuming you're playing in DX11 mode, I found out the hard way that replying to support desk causes a crash. Use DX9 version if you need to respond to GMs.
    (0)

  4. #4
    Player
    Elamys's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    1,566
    Character
    Song Sparrow
    World
    Balmung
    Main Class
    Goldsmith Lv 90
    I'm in a similar boat and unable to transfer an alt because she is in a free company - she's not an officer or anything. Just a regular ol member.

    The current queue on Balmung, as I just joined it, is 3,754. I don't want to transfer my main - but I boosted this alt, and I really want to play the game.
    (0)

  5. #5
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Elamys View Post
    I'm in a similar boat and unable to transfer an alt because she is in a free company - she's not an officer or anything. Just a regular ol member.

    The current queue on Balmung, as I just joined it, is 3,754. I don't want to transfer my main - but I boosted this alt, and I really want to play the game.
    Well if you want to transfer the character you will have to wait in queue to get into the game to be able to have the character leave the FC then will be able to transfer the character.
    (0)

  6. #6
    Player
    Elamys's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    1,566
    Character
    Song Sparrow
    World
    Balmung
    Main Class
    Goldsmith Lv 90
    I know. It's ridiculous that's the only thing keeping me from transferring. Are they incapable of kicking a member from an FC the same way people are removed from Linkshells?

    Players in queue: 4,063

    https://cdn.discordapp.com/attachmen...57/unknown.png



    Maybe I'll get to transfer sometime this year.
    (0)

    cerise leclaire
    (bad omnicrafter & terrible astrologian)

  7. #7
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Elamys View Post
    I know. It's ridiculous that's the only thing keeping me from transferring. Are they incapable of kicking a member from an FC the same way people are removed from Linkshells?
    A FC leader can kick someone out of a FC same as a LS
    (0)

  8. #8
    Player
    Elamys's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    1,566
    Character
    Song Sparrow
    World
    Balmung
    Main Class
    Goldsmith Lv 90
    The FC leader is stuck in the same queues, unfortunately. It's pretty much just me and them.
    (1)

    cerise leclaire
    (bad omnicrafter & terrible astrologian)

  9. #9
    Player
    Jilse's Avatar
    Join Date
    May 2012
    Posts
    117
    Character
    Jilse Wynden
    World
    Balmung
    Main Class
    Archer Lv 50
    Do not xfer to the preferred world Zalera. I went from a 4k queue to a 12k.
    (0)