Ticket has gotten no response.
Did some testing on my end since then.
I can log into a character on the data center Primal under a character on Ultros. I can not access any of Aether. Clicking on data center Aether gives me the lobby error 2002 still. The character in question [Raya Mephiles- Midgardsomr/Aether] still shows it's online and in Sunken temple of Qarn. Would really appreciate some form of assistance...