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  1. #1
    Player
    Lenicus's Avatar
    Join Date
    Aug 2013
    Location
    Boise, ID
    Posts
    54
    Character
    Lenicus Tramoria
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50

    NA Data Server Down - Unable to login

    NA PRIMAL Data Server seems to be down - Getting error at title screen when attempting to connect and then complete shut down with server error message. Error 2002

    Checked other servers and they all seem to connect just fine so issue is only with Primal Data Server.
    (0)
    Last edited by Lenicus; 06-25-2017 at 01:32 AM.

  2. #2
    Player
    Fogoazul's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    18
    Character
    Aelwyn Brightstar
    World
    Seraph
    Main Class
    Archer Lv 90
    are there really so few of us experiencing this error that no one official is noticing? or is everyone still asleep?
    I've been unable to log in for 1.5 hours now, but there's nothing going on on the forums and nothing on official website about it. What the heck is going on???
    (0)

  3. #3
    Player ManuelBravo's Avatar
    Join Date
    Apr 2012
    Location
    Milpitas , CA
    Posts
    2,142
    Character
    Shinigami Zetta
    World
    Balmung
    Main Class
    Dragoon Lv 90
    (0)
    Last edited by ManuelBravo; 06-25-2017 at 01:41 AM. Reason: addition

  4. #4
    Player
    Lenicus's Avatar
    Join Date
    Aug 2013
    Location
    Boise, ID
    Posts
    54
    Character
    Lenicus Tramoria
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    Don't think it is those as all other servers are up including NA Server Aether.
    (0)

  5. #5
    Player
    Fogoazul's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    18
    Character
    Aelwyn Brightstar
    World
    Seraph
    Main Class
    Archer Lv 90
    Its a failure of the client to connect to the data center, so its not related to the second one. If its a ddos attack then usually the client will get different behavior at every attempt to log in, but I'm getting the same result every time.

    Here's the fun part, I was in q for chat support, now I'm getting a chat support not available, their hours are 6 a.m. to 8 p.m.! wait...its 10:30 a.m....pretty sure i fall within that time range...
    (0)

  6. #6
    Player
    Lenicus's Avatar
    Join Date
    Aug 2013
    Location
    Boise, ID
    Posts
    54
    Character
    Lenicus Tramoria
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    Doesn't help that the support chat is down on weekends as well so only contact to SE is by email which isn't responded to for up to a month if ever.
    (0)
    Last edited by Lenicus; 06-25-2017 at 02:38 AM.

  7. 06-25-2017 01:47 AM