Quote Originally Posted by eikomakimachi View Post
When the service was carried by Pepita Store they took weeks to reply. Last year I've ordered Encyclopaedia Eorzea and had a minor issue that made me send an email to SE's store again and I found out they changed the company that looks after their store. They replied to my email quicker than Pepita Store, in 1-2 days and were very helpful. I do hope they'll reply to you soon.
That would be the 3rd company then to run SE store that I know of.