Quote Originally Posted by Xophious View Post
Hey there Rizon!

Sorry to hear about the troubles you have been experiencing with the purchase. We would like to offer assistance in getting the purchased items to you, but you would have to first get in touch with our customer support team. If you can reach the Info Center through either phone or online web chat, they can look into this concern and help you retrieve those items you should have received. As a note, the Information Center is available Monday to Friday from 9:00AM to 6:00PM PST. We look forward to hearing from you soon.

Thanks,
GM Xophious
I would love to talk to them. Unfortunately every attempt I have made to reach the phone # or Web Chat leads me to E-Mail support which has proven a complete waste of time. This my major complaint with SE's Customer Service (sic). Their convoluted processes appear to be designed to frustrate players to the point of total despair and they give up. Can you help me with that?