If you don't want queues, transfer off Balmung. It's free right now if you go to a preferred server.
And no, "I shouldn't have to transfer" is not a valid reply. If you choose to play on the most overcrowded server, then you are choosing to accept queues. That's the nature of the beast. If your FC is there, convince them to go with you or decided which is more important to you.
It's not SE's fault that you're playing on the most overcrowded server. You have the opportunity to transfer off for free, so if you choose not to, that's entirely on you. Other NA servers are having no problems, so it's up to you to make the decision.