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  1. #1
    Player
    Gadrilius's Avatar
    Join Date
    Jun 2017
    Posts
    3
    Character
    Siegfried Vaance
    World
    Cerberus
    Main Class
    Samurai Lv 52

    Is there any compensation planned for the server congestion?

    I understand this is out of SE's hands in regards to the amount of players trying to login and I'm happy the game is as successful as it is with the new expansion launch, however I'm barely being able to play and losing days off my sub time due to these long queues on Cerberus.

    If you're like me and work 9-5 or other similar shifts, it's basically impossible to get a decent amount of playing time since Stormblood's early access release. I'm seriously doubting whether to sub once my next 10/11 days are up because I'm paying for something I can barely use.

    I know its a long shot but would be nice for SE to recognize that not everyone can login before peak times due to work/responsibilities or play all through the night when servers are less populated. Even some days of additional sub time once the populations are more stable would mean a lot to players like us.

    Thanks for reading!
    (0)

  2. #2
    Player
    Hyperia's Avatar
    Join Date
    Mar 2014
    Location
    Gridania
    Posts
    1,416
    Character
    Aileen Pureheart
    World
    Sargatanas
    Main Class
    White Mage Lv 100
    I don't expect any as part of their problems is that the servers were under a DDoS attack.
    (2)

  3. #3
    Player
    HexTechBomber's Avatar
    Join Date
    Jun 2017
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Hextech Bomber
    World
    Jenova
    Main Class
    Red Mage Lv 80
    Servers weren't always under DDoS attack though. There were at least 2 days of the Early Access where there was no attack.
    (0)

  4. #4
    Player
    Gadrilius's Avatar
    Join Date
    Jun 2017
    Posts
    3
    Character
    Siegfried Vaance
    World
    Cerberus
    Main Class
    Samurai Lv 52
    Quote Originally Posted by Hyperia View Post
    I don't expect any as part of their problems is that the servers were under a DDoS attack.
    That's extremely lame and unfortunate, but I believe they were targeting the NA data center which explains why they were having more issues with crashed instances and errors. I'm currently playing on EU
    (0)

  5. #5
    Player
    AlexanderThorolund's Avatar
    Join Date
    Apr 2015
    Location
    Garlean Empire
    Posts
    513
    Character
    Eros Crux
    World
    Louisoix
    Main Class
    Machinist Lv 70
    I work full time and couldn't get any time off during early access. And as a rational human being I am fully aware that I am entitled to no form of compensation with regards to the technical issues that happened/are happening.

    If you think you DO deserve compensation then maybe you need a history lesson of those in history that suffered greatly at any number of man made tragedies and never received an ounch of conpensation. It might put your claim of compensation into perspective for you.
    (3)

  6. #6
    Player
    Ayer2015's Avatar
    Join Date
    Feb 2015
    Posts
    1,451
    Character
    Ayer Austen
    World
    Faerie
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by AlexanderThorolund View Post
    I work full time and couldn't get any time off during early access. And as a rational human being I am fully aware that I am entitled to no form of compensation with regards to the technical issues that happened/are happening.

    If you think you DO deserve compensation then maybe you need a history lesson of those in history that suffered greatly at any number of man made tragedies and never received an ounch of conpensation. It might put your claim of compensation into perspective for you.
    Its actually typical to receive a credit in some form when you are paying for a service which is not being rendered.
    (0)

  7. #7
    Player
    Akira_Tenshi's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,381
    Character
    Akira Tenshi
    World
    Odin
    Main Class
    Weaver Lv 80
    You're not entitled to compensation. This is just the nature of online games like this. You should never buy them at launch if you can't handle a few issues.
    (3)

  8. #8
    Player
    Pimsley's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    It's Me
    World
    Behemoth
    Main Class
    Marauder Lv 90
    Hope you have your dancing shoes on. About to be a white knight party up in here!
    (2)

  9. #9
    Player
    Rita1989's Avatar
    Join Date
    May 2015
    Posts
    632
    Character
    Nenemi Nemi
    World
    Balmung
    Main Class
    Lancer Lv 40
    Quote Originally Posted by Pimsley View Post
    Hope you have your dancing shoes on. About to be a white knight party up in here!
    Hope you brought your pitch fork and torches we got a SE hater here!
    (3)

  10. #10
    Player
    Pimsley's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    It's Me
    World
    Behemoth
    Main Class
    Marauder Lv 90
    Quote Originally Posted by Rita1989 View Post
    Hope you brought your pitch fork and torches we got a SE hater here!
    Oh, do please show where my statement implies any form of hating. I'll wait.
    (0)

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