Stormblood PS4 promotion code already used?

[Carnathina]

I have the same problem and still no new code. I'm starting to get annoyed. Has anyone heard anything more about it yet?

[Kaurhz]

At least I'm not the only one experiencing problems. Though my code initially worked just hasn't registered on Mogstation, Though when I retry it after they amended it, had this issue with already used.

Well on the bright-side I guess it's going to force me to play my alt..

EDIT: I do seem to retain my right to play. Access to all expac areas, and quests

[Kaurhz]

Can anyone else confirm that they still have access to Stormblood itself, even though Stormblood license isn't.. 'registered' in light of this issue?

[AnimeEnchanter]

Im still waiting on my code and sent off the form yesterday morning. Anyone who has had this resolved, can you give me a rough idea of how long it took them to send you a new code? Theres no sort of indication on the email they sent on how long it will take.

[Raytato]

Im still waiting on my code and sent off the form yesterday morning. Anyone who has had this resolved, can you give me a rough idea of how long it took them to send you a new code? Theres no sort of indication on the email they sent on how long it will take.

From what I remember I filled out the support form on an evening, got a reply in the afternoon of the next working day and then had a new code sent through a few hours later. Though keep in mind I got this sorted when the issue was first emerging so it might possibly take a little longer? considering how many people are having issues now