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  1. #1
    Player
    Hanayumi's Avatar
    Join Date
    Nov 2013
    Posts
    1,222
    Character
    Kara Dusksinger
    World
    Mateus
    Main Class
    Scholar Lv 100
    So I got mine to register but now it didnt seem to download anything, seems to require the disk to play now while it didnt need such during early access, that normal or something not downloading properly?
    (0)

  2. #2
    Player
    Catwho's Avatar
    Join Date
    Oct 2012
    Location
    Gridania
    Posts
    2,854
    Character
    Katarh Mest
    World
    Lamia
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Lexia View Post
    Looks like it only effecting EU codes, Cause I have a NA physical copy of SB for PS4 enter in my code and it accepted it then logged into the game and it popped up with the register screen and everything looks good for me on mog station. So yea looks like it only effecting EU copies, SE must really have a thing out for EU people.
    Nope, NA physical collector's edition here, and the code I got for accessing it digitally doesn't look anything like an SE account code and Mog Station won't accept it. I'm not gonna panic because I have access via my PC standard edition, but the PS4 box won't be coming for two days.
    (0)

  3. #3
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Catwho View Post
    Nope, NA physical collector's edition here, and the code I got for accessing it digitally doesn't look anything like an SE account code and Mog Station won't accept it. I'm not gonna panic because I have access via my PC standard edition, but the PS4 box won't be coming for two days.
    That cause it not a SE code? If it for PS4 it will be a 12 digit code and enter it into PSN on the playstation store not the mog station. Cause mine was a 12 digit code XXXX-XXXX-XXXX and entered it on PSN and everything worked fine for me. As the for EA code it uses this site https://redeem.finalfantasyxiv.com/na which I don't think it even took me to mog station and again gave me a 12 digit code that had to enter on PSN (not the mog station) to gain early access.
    (0)

  4. #4
    Player
    JasiriKhalon's Avatar
    Join Date
    Jan 2017
    Posts
    30
    Character
    Jasiri Khalon
    World
    Faerie
    Main Class
    Bard Lv 80
    Same problem here. Initially accepted code, then nothing.
    Re-entered the code to now be told its been used but no entry on PS4 service list.
    On PS4 Pro - EU physical copy purchased from Squeenix's own store.
    Have checked the region code is correct also.
    (0)

  5. #5
    Player
    Steep2222's Avatar
    Join Date
    May 2017
    Posts
    6
    Character
    Sir Steep
    World
    Cactuar
    Main Class
    Pugilist Lv 35

    Cant play Stormblood

    This same thing happened to me and I got my copy 2 days ago. Any idea when this issue will be resolved. I wouldnt have bought it if I knew I wouldnt be able to play it...
    (0)

  6. #6
    Player
    Gelendr's Avatar
    Join Date
    May 2016
    Posts
    2
    Character
    Gelendr Bc
    World
    Zodiark
    Main Class
    Black Mage Lv 60
    SAME HERE i have disc from 20.7.and still not able to play game is registred on my account http://eu.square-enix.com/en/account/8641598 but no under mog station open games.I send email to SC and after 6 days nothing at all Great service BIG S.is there any tlf nmbr in europe to talk with them coz USA nmbr is not free and waiting for 2,,,3 hrs can be expensive too.
    (0)

  7. #7
    Player
    Beefylee's Avatar
    Join Date
    Dec 2016
    Posts
    6
    Character
    Jenova Ssource
    World
    Cerberus
    Main Class
    Warrior Lv 60
    I have the same issue and have my ticket now waiting for an email. Will there be some form of compensation for players that this has happened to. I have paid a lot of money to my sub and for the expansion. I have had to wait in a que to play the game I have paid for. Not Acceptable
    (0)

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