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  1. #1
    Player
    Alisi's Avatar
    Join Date
    Apr 2015
    Posts
    642
    Character
    Tempest Deep
    World
    Twintania
    Main Class
    Arcanist Lv 80

    Registering new expac question

    So I pre-ordered and signed up for early access. I checked my mog account and it's asking me to register my expac (and/or buy stormblood). Yet I'm in early access so I've obviously pre-ordered. I tried to enter the early access key and it says it's invalid. I tried to add the key I got when I first pre-ordered and it says it's already been registered so I'm confused.

    Is it just not showing that the game is registered until the 20th or what?
    (1)

  2. #2
    Player
    TSLsmokey's Avatar
    Join Date
    Oct 2015
    Location
    Limsa Lominsa
    Posts
    146
    Character
    Josh Corvus
    World
    Mateus
    Main Class
    Red Mage Lv 80
    What you'll want to do is go to your square enix store account page and click on orders. From there you can access the stormblood pre-order and use the unlock code from there. the problem that i found, however, is more that the area to unlock is not the right format for the code. unless i'm also doing something wrong
    (0)

    Don't curse the darkness, light a candle! When freaky aliens give you lemons, make freaky alien lemonade. - Hades
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  3. #3
    Player
    Alisi's Avatar
    Join Date
    Apr 2015
    Posts
    642
    Character
    Tempest Deep
    World
    Twintania
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by TSLsmokey View Post
    What you'll want to do is go to your square enix store account page and click on orders. From there you can access the stormblood pre-order and use the unlock code from there. the problem that i found, however, is more that the area to unlock is not the right format for the code. unless i'm also doing something wrong
    Yeah, that's the code I tried and it says it's invalid. I went back to the pre-order site where you had to register for early access and I think that's the early access code. So I went back to the email I got when I originally preordered it and noticed another code that does fit that entry form. When I entered that, it says the number is already used. xD

    I see people with the preorder stuff though, which is why I went to check the mog station. It says I have early access but it also says it's not registered, which is baffling.
    (0)

  4. #4
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    The game isn't released yet. My understanding is that you won't be able to fully register it until tomorrow.
    (1)

  5. #5
    Player
    tabs's Avatar
    Join Date
    Apr 2017
    Posts
    22
    Character
    Tabitha Nokage
    World
    Louisoix
    Main Class
    Bard Lv 70
    There's two codes. One is your preorder code, the one you got an email about. The other can be found in the SE store, as TSLsmokey wrote - it's not on the MogStation or anything! You can tell if it's the right code by the formatting. Make sure to check all your orders again! =)
    (0)

  6. #6
    Player
    Naria's Avatar
    Join Date
    Aug 2011
    Location
    Gridania
    Posts
    1,137
    Character
    Naria Starcatcher
    World
    Sargatanas
    Main Class
    Sage Lv 100
    Click the large red banner just below the other options that says registrar expansion code not the registrar additional item code button (I did this).
    (1)