SqEn's communication regarding DX Error 1100002 is unacceptable.

[shotaextreme]

Two years later people are still crashing and unable to run the game in dx11 despite that being their api of choice due to the increased performance and graphical fidelity.

"Just use dx9." is not a solution and it never will be for the multiple people that post about it EVERY DAY SINCE 2015.

This combined with the recent server issues while not nearly of the same level of severity shows signs of incompetence in communication in some regards, either internally or externally.

There are people that are playing and HOPING that it's fixed because they enjoy the game, however I can assure you that if we knew if a solution was coming or not that some of these people would drop the game immediately. It's scummy, it's deceptive, it's not genuine or respectful towards your customers.

If it's not coming then just tell your customers, and in some cases former customers so we can move on with our lives.

[shotaextreme]

http://i.imgur.com/f5eaVIM.png

1350 Results dating back to 2015 of people documenting crashes and attempting everything in order to fix it.

Most of these people (if not all of them) have a Tonga GPU

How is this acceptable?

[misterwuggles]

Yeah it's incredibly frustrating and I'm sick of both SE and AMD because I feel like either of them could fix this. I really don't want to have to buy a new card just for this. Dx9 is workable and doesn't crash but it feels like there's a memory leak or something since most of my issues occur in high population areas. Not sure if that's on SE's end or AMD's end but it's not a fun experience either way considering that kind of thing builds up quick with all the people playing due to Stormblood.

What little hope I had that Stormblood was going to address the issue was dashed within a few hours on Friday morning.

[KhujaM]

I feel you guys, I used to have a an R7870 and would find this issue every time I tried to teleport/enter crowded instances or even a normal dungeon (one of those 1350 topics must be mine!). The solution that I found to be able to play on DX11 without crashing is to change your energy plan. For some reason High Performance setup used to give me this error but balanced or economy wouldn't (It doesn't happen anymore since I changed to a gtx 1070). I know it doesn't help everyone but it might be worth the try. Cheers and my sympathies

[ElazulHP]

Yeah... got an R9 380 and having this issue a LOT since Stormblood dropped. Ended up trying a lot of things and none of them worked. So I just did a clean install of the latest drivers and sucked it up and went DX9 which seems to be working alright... but doesn't look or perform as well as in DX11... So i'm probably going to just start saving up for another GPU I guess at this point. Sucks because this is literally the ONLY game that I have this problem with. Everything else in my Steam library works perfectly fine with zero issues. Has to be something wrong with this game when using this GPU is the only thing I can think of.