My boyfriend have been having bad lag since the Early Access started and even then we tried leveling up doing Fates. He was being kicked a few times but not more than that.

However, a couple of days ago we entered a dungeon in order to do a roulette but he kept being kicked every time, not even a minute online before being kicked again.

Since then he couldn't even stay logged in for more than 1 minute, His character is now in a city but still, every time he tries to log in, he can't stay on for more than a single minute before being kicked out. A case of extreme lag, I don't know why but his internet connection is not the problem.

To clarify, he logs in, it's not a 90002 error, he actually logs in, he can party up with me maybe ? or teleport maybe? but then he just disconnects. We haven't been able to play at all since early access. We are terribly frustrated. We haven't even touched any new content.

It makes me sad because he was so hyped for the new expansion and it's been nothing but disappointment so far :/

Please help?